Disputing Transactions. In the case of a discrepancy or questions about electronic transaction(s), call or email Customer Support as soon as possible. Customer Support must be notified no later than 1:00 PM ET on the business day following the date of any such disputed transaction in order to return any non-consumer ACH Debit entry. If we are not timely notified of an unauthorized non-consumer ACH Debit entry, we will not be able to return the item without the cooperation and agreement of the originating bank and the originator of the debit entry. Any other effort to recover the funds must occur solely between Customer and the originator of the entry.
Disputing Transactions. 4.1.13.1. Should a Customer discover differences between recorded Card Transactions on a Card Account and actually executed Card Transactions or identify Card Transactions unconfirmed (unauthorised) by the Customer, they shall immediately, but not later than during 45 (forty-five) calendar days following the day when the amount was debited from the Card Account (or the day when a Card Transaction should have been executed), inform the Bank thereof by submitting a claim to the Bank in a manner specified by the Bank (see Paragraph