Effective team working. Where multi-‐professional teams work together, patient satisfaction is higher, health care delivery is more effective, there are higher levels of innovation in ways of caring for patients, lower levels of stress, absenteeism and turnover, and more consistent communication with patients. Ensuring the Compact is sustainable Occasionally, in partnership working there can be disagreements and disputes-‐ these can help identify important issues and by approaching them in a positive and non-‐confrontational way they can help to improve the way we work together. We also need to be prepared to hold ourselves and each other to account for abiding by the values and delivering the commitments in this compact. If any party believes this is not the case, it is for themselves and the relevant party to resolve the issue with each other in the first instance. However, in exceptional circumstances where agreement cannot be reached, the issue should be raised at the relevant organizing and leadership arrangement at that time for consideration and resolution. All those involved in a disagreement/dispute should recognize the other’s right to raise the issue and give time to listen and respond to concerns. Each organization will have its own complaints process and governing body should the matter need to be referred. Compact Partners-‐ signatories to this agreement (to be added to) The partners to this agreement are: Thanet Clinical Commissioning Group Kent Community Health Foundation Trust Kent County Council Signed…… Signed Xxxxx Xxxxxxxxx Signed Xxxxxx Xxxxxxxxx Dated: 9 November 2015 Dated: 20 October 2015 Xxxx Xxxxxxxx Dated: 20 October 2015 East Kent Hospitals University Foundation Trust Kent and Medway Partnership Trust Thanet District Council Signed Signed Signed Xxxxxx XxXxxx Dated 7 December 2015 Xxxxx Xxxx Dated: 20 October 2015 Dated: 20 October 2015 Kent Integrated Care Alliance Local Medical Committee (LMC) Integrated Care 24 (IC24) (KICA) Signed Signed Xxxx Xxxxx
Effective team working. What does this mean? In Children’s Social Care we fully recognise the importance of working in a contructive and supportive team envoronment and place great value on developing our team managers to help them in creating stable teams with a culture of reflection. ‘We work together, establishing positive, respectful and empowering ways of working as stong teams. We act with integrity, communicating clearly, admitting to our mistakes and striving to learn from them. When we think we need to speak out or challenge, we are prepared to do so in a contructive and positive way, but we remain objective’. xxx.xxxxxxxx.xxx.xx We want our team members to understand the key components of effective team-group working, the relevance of a group process model to influence behavior and to develop their leadership skills in the role to ensure consistent team approaches. We want our team managers to be able to focus more time on getting the best from their individual staff members, incorporating learning into team development practice, to be able to concentrate on delivering a high level of service in a positive culture. As well as team staff structures in service areas, our Consultant Social Workers across all geographical areas of the County work together as a team, guiding and facilitating the sharing of best practice. We also have a team of Professional Social Work Educators and Staff Development Officers within the Learning and Development Team working with students and staff to help embed a culture of learning. What can staff expect? Team managers can expect to manage no more than six people A core programme of training which supports the development of aspiring and existing team managers Support with leadership and team working skills through training and supervision. A team manager who sets high standards of performance through a supportive culture of reflection and guidance. Support from Somesret’s Consultant Social Workers with their learning and development of best practice. Monthly area and team staff meetings to share staff views and expereinces The voice of front line social work staff to be heard by the Principal Social Worker (PSW) through Consultant Social Workers regular monthly meetings with PSW.
