Emergency Services Limitation of Liability. To the maximum extent permitted by Legislation neither the Supplier nor Zoom shall be liable for:
(i) Any failure of emergency services, or inability to reach or use emergency services including without limitation due to an outage of Zoom Services; or the inability to place or complete emergency calls from any Zoom-enabled device, Customer line, or Customer premises, or inability to access emergency personnel;
(ii) Any failure of any emergency responders to respond, or to respond to the correct location where the equipment, Customer, or caller is physically present or where such emergency services are required; and
(iii) Any failure of emergency services, or inability to reach or use emergency services due to circumstances outside of Zoom’s control including but not limited to: (A) loss of electrical power; (B) loss of internet connectivity; (C) defective or misconfigured equipment; (D) network congestion; (E) delays associated with updating the registered service location; (F) restrictions created by non-voice equipment; (G) relocated equipment, including outside of the Territory; (H) the simultaneous use of one line with multiple pieces of equipment; (I) failure of emergency response centres to answer an emergency call; (J) failures of any third parties that are responsible for routing emergency calls; (K) the use of non-native telephone numbers; (L) failure of any emergency service personnel to call back directly to the number from which an emergency call was made or failure of equipment to receive callbacks from emergency service personnel; or (M) natural disasters, fires, floods, storms, earthquakes, accidents, war, terrorist acts or other acts of insurrection, labour dispute with regional impact, or malfunction of utility, communication or transportation systems.
