FAIR PRACTICE CODE. The Fair Practice Code for the Lenders as published on the Axis Bank's website, shallapply to the Loan. Copy of the Fair Practice Code for lenders as available on the Bank's website. xxxxx://xxx.xxxxxxxx.xxx/docs/default-source/default-document-library/fair-practice-code- for-lenders.pdf
FAIR PRACTICE CODE. Fair Practice code of the company can be referred online in link provided below xxxxx://xxx.xxxxxxxxxxxxxxxxxxx.xx/policies-and-documents
FAIR PRACTICE CODE. Introduction Pursuant to the notification issued by the National Housing Bank on Fair Practices Code guidelines vide its notification/Circular advising Housing Finance Companies to formulate a suitable Fair Practice Code, the Board of Directors has reviewed and readopted the“Fair Practice Code”to provide transparency in business dealing with the customers of the Company, which came into force with immediate effect The Code has the following key elements. Objectives: ❖ To promote good and fair practices by setting minimum standards in dealing with customers; ❖ To increase transparency so that the customer can have a better understanding of what they can reasonably expect of the services; ❖ To encourage market forces, through competition, to achieve higher operating standards; ❖ To promote a fair and cordial relationship between customer and MRHMFL and ❖ To xxxxxx confidence in the housing finance system. Application of the Code ❖ The Code shall be applicable to all employees of MRHMFL and other persons to authorized to represent it in the course of its business. Commitments MRHMFL shall adhere to this code to act fairly and reasonably in all dealings, on the ethical principle of integrity and transparency, to meet the standard practices prevalent in the housing finance industry. ❖ MRHMFL would provide clear information, without any ambiguity, to the customer in understanding: ❖ Products and services together with its terms and conditions including interest and service charges. Benefits available to customer ❖ XXXXXX will deal quickly and sympathetically in correcting mistakes if any, and attend to customer's complaints in light of the objectives of this code. ❖ MRHMFL shall treat all personal information of customers as private and confidential and shall not divulge any information to third person unless required by any law or Government authorities including Regulators or Credit agency or where the sharing of information is permitted by the customer. ❖ MRHMFL would provide, on request, copy of the Code to the existing borrowers and new customer prior to commencement of business transaction. ❖ MRHMFL shall not discriminate its customers on the basis of age, race, caste, gender, marital status, religion or disability. However the restrictions if any, as mentioned in the loan products and subject to the Credit Policy of the Company, shall continue to apply. Disclosure and Transparency MRHMFL would provide information on interest rates, common fees and charges...
FAIR PRACTICE CODE. The Fair Practice Code for the Lenders as published on the Axis Bank's website, shall apply to the Loan. Copy of the Fair Practice Code for lenders as available on the Bank's website. xxxxx://xxx.xxxxxxxx.xxx/docs/default-source/default-document-library/fair-practice- code-for-lenders.pdf SCHEDULE I [Note: The Schedule I to be suitably modified based on the capacity of the Borrower and the terms of the Sanction Letter. The terms which are not applicable to the Borrower should be marked as ‘Not Applicable’.] Sr. No. Title Details
