Common use of Fetch-Repair & Return Clause in Contracts

Fetch-Repair & Return. Acer will collect the unit from the customer, and after the repair is complete, Acer ships the unit back to the customer. (2) Carry-in: Customer brings the unit to an Acer Authorized Service Provider. After the repair is complete, customer picks the unit up. (3) On-Site (NBD): Customer logs call with Acer call desk and get a Case ID reference number. An Acer authorized service provider will dispatch an engineer to the customer site within Next Business Day to do repairs to the system. Please see the Limited Product Warranty in the Acer Customer Services and Warranty Guide for details regarding warranty coverage. For technical support, please call the corresponding phone number in your Country Warranty Upgrade Options To obtain more information about or to order any of the warranty upgrade options please visit Acer WEB-sites or call the corresponding phone number in your Country Limited Product Warranty