Five Hour Response and Tune-Up Scheduling Sample Clauses

Five Hour Response and Tune-Up Scheduling. The purchase of the Premium Heating Service Agreement for Furnace, the Premium Heating Service Agreement for Boiler, or the Labor Coverage Service Agreement will guarantee the customer that SMO will respond to their residence within five (5) hours of receiving a call for “No Heat.” In the event that SMO fails to perform to this standard, the customer will receive a $50 credit on their fuel account. SMO does not guarantee five-hour response if road conditions are unsafe or when SMO weather contingency plans are in effect. SMO’s primary tune-up season will run from April 1st through October 1st.This service is provided under the agreement but in itself holds no monetary value. SMO will make every effort to contact the customer to schedule their tune-up during that time frame; however it is the customer’s responsibility to have this important service scheduled. Failure to do so could result in the forfeiture of service coverage.
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Five Hour Response and Tune-Up Scheduling. The purchase of the Premium Heating Service Agreement for Furnace will guarantee the customer that SMO will respond to their residence within five (5) hours of receiving a call for “No Heat.” In the event that SMO fails to perform to this standard, the customer will receive a $50 credit on their fuel account. SMO does not guarantee five-hour response if road conditions are unsafe or when SMO weather contingency plans are in effect. SMO’s primary tune-up season will run from April 1st through October 1st.This service is provided under the agreement but in itself holds no monetary value. SMO will make every effort to contact the customer to schedule their tune-up during that time frame; however it is the customer’s responsibility to have this important service scheduled. Failure to do so could result in the forfeiture of service coverage.
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Related to Five Hour Response and Tune-Up Scheduling

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