GRIEVANCE AND DISPUTE RESOLUTION PROCEDURE. 2.5.1 The object of this Clause is to encourage the Employer and Employees who are parties to a dispute to genuinely attempt to resolve it at the workplace level. 2.5.2 In the event of an Employee having a grievance or dispute, the Employee shall in the first instance attempt to resolve the matter with the immediate supervisor. 2.5.3 If the grievance or dispute is still unresolved after discussion as required in Sub-clause (2) hereof, the Employee may refer the matter to the manager for discussion and resolution. 2.5.4 Failure to achieve resolution at this stage and all previous avenues for discussion have been exhausted, a party to the dispute may:- (i) apply to have either the Model Dispute Resolution Process in Part 13 of the Workplace Relations Act 1996 adopted, or (ii) apply to the Commission to have an alternative dispute resolution process conducted by the Commission in relation to a matter or matters in dispute if: (a) the dispute is one that may be resolved using the model dispute resolution process; and (b) the parties to the dispute on the matter or matters have been unable to resolve the dispute at the workplace level.
Appears in 5 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
