Common use of GRIEVANCE PROCEDURE (Continued Clause in Contracts

GRIEVANCE PROCEDURE (Continued. STEP No.2 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Regional Supervisor Plant Operations under Step No.1, refer the written grievance to the Executive Officer of Human Resources or designate. The Executive Officer of Human Resources or designate shall then investigate the grievance and shall meet with the Union Grievance Committee within fifteen (15) working days after receipt of the written grievance. At such meeting the Board or the Union may have such additional representation present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Executive Officer of Human Resources shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days. STEP No.3 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance to the Director of Education or designate. The Director of Education or designate shall then investigate the grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Director of Education shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding of the meeting. STEP No.4 If the grievance is not settled at STEP No.3, and if mutually agreed by the Board and the Union, the grievance can proceed to a mediation process. The costs of the process will be shared equally by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, it may be referred by either party to Arbitration as hereinafter provided in Article 10 within thirty (30) days from the Director of Education's or designate's decision at Step No.3 above. The party referring the grievance to arbitration shall be restricted to the issue contained in the written grievance.

GRIEVANCE PROCEDURE (Continued. STEP No.2 If the grievance Senior Officer's decision is not settled up satisfactory to this pointthe and the Association, the grievance committee shall, a meeting shall take place within ten five (105) working days after from the time the decision of was rendered in Stage between the Regional Supervisor Plant Operations under Step No.1, refer Association Representatives and the written grievance to the Executive Officer of Human Resources or designateChief. The Executive Officer of Human Resources or designate Chief shall then investigate the grievance and shall meet with the Union Grievance Committee within fifteen (15) working days after receipt of the written grievance. At such meeting the Board or the Union may have such additional representation present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Executive Officer of Human Resources shall render a give his decision in writing to the Secretary of the Union and Chief Xxxxxxx stating his decision within ten (10) working days. STEP No.3 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance to the Director of Education or designate. The Director of Education or designate shall then investigate the grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Director of Education shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding time of this meeting. If the Chief's decision is not satisfactory, a meeting shall take place within five (5) working days from the time the decision was rendered in between the Association and the Chief Administrative officer. The Chief Administrative Officer shall give his decision in writing stating his decision within two (2) working days of the time of this meeting. STEP No.4 The Chief Administrative Officer may designate another person to act in his stead. Stage If the grievance Chief Administrative Officer's decision is not settled at STEP No.3satisfactory, a meeting shall take place within ten working days from the time the decision was rendered in Stage between the Association and if mutually agreed by Council or an appropriate committee thereof. Council shall give its decision in writing stating its decision within two (2) working days of the Board and the Union, the grievance can time of this meeting. The Association may give notice in writing of its intention to proceed to a mediation process. The costs Arbitration within five (5) days of the process will be shared equally decision by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, it may be referred by either party to Arbitration Council as hereinafter provided in Article 10 GROUP GRIEVANCE In case of a group of employees having an alleged grievance, it shall be taken up by the Grievance Committee pursuant to Article starting at Stage GENERAL GRIEVANCE Any differences arising directly between the Association and the employer concerning the interpretation or violation of the terms or provisions of this Agreement, may be submitted to either party, in writing, by the other at Stage and the proceedings at this stage shall commence within thirty seven (307) days from of notification in writing of the Director grievance. In determining the time within which any step is to be taken under the foregoing provisions of Education's or designate's decision at Step No.3 abovethis Article, Saturdays, Sundays and Statutory holidays will be excluded. The party referring Time limits fixed by this Article may be extended by agreement in writing between the parties. At any stage of the grievance to arbitration shall be restricted to procedure, including arbitration, the issue contained in conferring parties may have the written grievanceassistance of the employees concerned and any necessary witnesses.

GRIEVANCE PROCEDURE (Continued. STEP No.2 If It shall be the duty of the Grievance Committee, appointed subsection hereof, to represent any employee who claims grounds for a grievance, relative to working conditions, wages, unjust discipline, suspension, supersedure or discharge, etc. The Committee shall have the power to reject any grievance, subject to appeal to the Association by the The grievance must be presented to the Grievance Committee within four (4) days of the event giving rise to the grievance. Step Every grievance shall be reduced to writing stating the in which the is not settled up founded and the remedy sou and shall be presented Grievance Committee to this pointthe Fire or, in the grievance committee shallabsence of the to the Deputy Fire Chief, within ten seven (107) working calendar days after the decision happening of the Regional Supervisor Plant Operations under Step No.1, refer the written grievance event giving rise to the Executive Officer of Human Resources grievance. Any which is not presented in writing within such time shall not e accepted or designateconsidered by the Fire Chief or Deputy Fire Chief. Such days not to include Saturdays, Sundays, or Holidays. The Executive Officer Fire Chief or, in the absence of Human Resources or designate the Chief the Deputy Fire Chief, shall then investigate the consider any such grievance and shall meet with give the Union Grievance Committee within fifteen (15) working days after receipt of the written grievance. At such meeting the Board or the Union may have such additional representation present as each party desires, decision and the grievor or employee(s) concerned may be required to be present at the request of either party. The Executive Officer of Human Resources shall render a decision reasons thereon in writing to the Secretary of the Union and Chief Xxxxxxx Grievance Committee within ten seven (107) working days. STEP No.3 If days after the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance submitted. step The Grievance Committee may appeal to the Director of Education Personnel from any decision of the Fire Chief or designateDeputy Fire Chief under subsection of this section, but any such appeal shall be in writing and must be lodged within fourteen (14) days, except in extenuating circumstances, after the written decision complained of has been given to the Grievance Committee. The Director of Education or designate Personnel shall then investigate the consider any such grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Director of Education shall render a decision respond in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding of the meeting. STEP No.4 If the grievance is not settled at STEP No.3, and if mutually agreed by the Board and the Union, the grievance can proceed to a mediation process. The costs of the process will be shared equally by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, it may be referred by either party to Arbitration as hereinafter provided in Article 10 within thirty (30) calendar days from the date received. Step If the matter is not resolved, the Grievance Committee may lodge an appeal to the Executive Committee, but such appeal must be lodged within (30) calendar days from the date of the decision by the Director of Education's The Executive Committee shall meet and render a decision, in within thirty (30)calendar days from the date of appeal, unless this ate is extended by agreement of the parties. If the Fire Chief, Deputy Fire Chief or designate's Director of Personnel by their decision at Step No.3 abovefind an employee has been unjustly disciplined or suspended, such employees all be reinstated without loss of pay on such terms as are decided. The party referring No employee or group of employees other than the grievance Grievance Committee under subsection hereof shall take any to the Executive Committee, City Council or any member A E A P i Where a difference-arises between the relating to the interpretation, application or administration o this Agreement, either of the parties may, after exhausting the Grievance Procedure established by Section of this Agreement, proceed to arbitration as provided by Section subsection of the Fire Departments Act, as amended, Chapter and amendmentsthereto. Notification of intention to proceed to arbitration shall be restricted given in to the issue contained in other xxxxx, prior to proceeding to arbitration and within thirty 30) calendar days, or a time mutually a xxxx upon, of the written grievancedecision rendered under Step of the Grievance The arbitrator shall have the right to alter or substitute a penalty imposed on a fire fighter (or fire fighters) as deemed necessary by the arbitrator.

GRIEVANCE PROCEDURE (Continued. STEP No.2 If the grievance is not settled up Part-time employees to this point, be represented by usual full-time location stewards and to have their own representative on the grievance committee shallany time a grievance affecting a part-time employee is heard. Failing satisfactory settlement, the following grievance procedure shall 1 In the first instance an employee shall take up any grievance directly with his immediate non-union supervisor and, if not satisfied, shall within ten (10) working five days after of the answer in Article submit his grievance in writing duly and processed in accordance with Article to his immediate supervisor who shall arrange for the presence of his xxxxxxx. The supervisor responsible for making the decision will give his decision (in writing) within five days following this meeting, with a copy to the Secretary of the Regional Supervisor Plant Operations Union. All grievances submitted under Article and Article shall be submitted in writing and shall be signed by the and by the Chairperson of the Grievance Committee or the Secretary of the Union. The grievance shall be submitted on the approved form and shall contain facts of the grievance, the sections of the Agreement alleged to be violated and relied upon. 2 If not settled in Step No.1, refer the written grievance may within a further three days be submitted to the Executive Officer next level of Human Resources or designatesupervision. The Executive Officer of Human Resources or designate shall then investigate the grievance and supervisor shall meet with the Xxxxxxx and a Union representative to hear the grievance within three days of its submission and shall give his decision and reason for it in writing within three days of hearing, with a copy to the Secretary of the Union. S t e p 3 If not then settled the grievance may, within a further five days, be submitted by the Grievance Committee to the Committee of Management to be dealt with at a meeting to be held within fifteen (15) working five days after receipt of the written grievancesubmission. At such meeting the Board or Step there may be present a representative of the Union may have such additional representation present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of if requested by either party. The Executive Officer decision of Human Resources the Committee of Management shall render a decision be given in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days. STEP No.3 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance to the Director of Education or designate. The Director of Education or designate shall then investigate the grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Director of Education shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding of the meeting. STEP No.4 If the grievance is not settled at STEP No.3, and if mutually agreed by the Board and the Union, the grievance can proceed to a mediation process. The costs of the process will be shared equally by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, which it may be referred by either party to Arbitration as hereinafter provided in Article 10 within thirty (30) days from the Director of Education's or designate's decision at Step No.3 above. The party referring the grievance to arbitration shall be restricted to the issue contained in the written grievancewas discussed.

GRIEVANCE PROCEDURE (Continued. STEP No.2 If The Bargaining Unit may process or continue to process a grievance through the procedure on behalf of a estate with the written consent of the estate. The Bargaining Unit may process or continue to process a grievance through the procedure on behalf of a retired Member with the written consent of that Member. The Bargaining Unit or the Board may initiate a policy grievance in accordance with Article The grievance shall state the facts giving rise to the grievance, including: the date on which the incident giving rise to the grievance is not settled up to this pointoccurred; shall the section or sections of the Collective Agreement claimed violated; shall state the relief requested. In the case of a Bargaining Unit policy grievance, the grievance committee shall, within ten (10) working days after shall be signed by the decision President of the Regional Supervisor Plant Operations under Step No.1Bargaining Unit and, refer in the written grievance to the Executive Officer case of Human Resources or designate. The Executive Officer of Human Resources or designate shall then investigate the grievance and shall meet with the Union Grievance Committee within fifteen (15) working days after receipt of the written a Board policy grievance. At such meeting the Board or the Union may have such additional representation present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Executive Officer of Human Resources shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days. STEP No.3 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance to shall be signed by the Director of Education or designateEducation. The Director of Education or designate shall then investigate the A policy grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may must be required to be present at the request of either party. The Director of Education shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding of the meeting. STEP No.4 If the grievance is not settled at STEP No.3, and if mutually agreed by the Board and the Union, the grievance can proceed to a mediation process. The costs of the process will be shared equally by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, it may be referred by either party to Arbitration as hereinafter provided in Article 10 initiated within thirty (30) days from the Director time the circumstances giving rise to the grievance were known or should have been known. In the case of Education's a Bargaining Unit policy grievance, the grievance shall proceed immediately to the Director, in the case of a grievance initiated by the Board, it shall be forwarded to the President of the Bargaining Unit for resolution. The reply to the Director, in the case of a Bargaining Unit policy grievance, or the reply of the President of the Bargaining Unit or designate's decision at Step No.3 above. The party referring , in the grievance to arbitration case of a Board policy grievance, shall be restricted made, in writing, within twenty (20) days of receipt of the grievance. Where the parties mutually agree, in writing, through their authorized representatives, a meeting shall be held between the Director, or designate, and the President of the Bargaining Unit, or designate, prior to the issue contained in reply to the written policy grievance.

GRIEVANCE PROCEDURE (Continued. STEP No.2 If Step Every grievance shall be reduced to writing stating the in which the grievance is not settled up founded and the remedy sought, and shall be presented by the Grievance Committee to this pointthe Fire Chief, or, in the grievance committee shallabsence of the Chief to the Deputy Fire Chief, within ten seven (107) working calendar days after the happening of the event giving rise to the grievance. Any grievance which is not presented in writing within such time shall not be accepted or considered by the Fire Chief or Deputy Fire Chief. Such days not to include Saturdays, Sundays, or Holidays. The Fire Chief or, in the absence of the Chief the Deputy Fire Chief, shall consider any such grievance and shall give the decision and reasons thereon in writing to the Grievance Committee within seven (7) days after the grievance is submitted. Step The Grievance Committee may appeal to the Director of Human Resources from any decision of the Regional Supervisor Plant Operations Fire Chief or Deputy Fire Chief under Step No.1subsection of this section, refer but any such appeal shall be in writing and must be lodged within fourteen (14) days, except in extenuating circumstances, after the written grievance decision complained of has been given to the Executive Officer Grievance Committee. The Director of Human Resources or designate. The Executive Officer of Human Resources or designate shall then investigate the consider any such grievance and shall meet with respond in writing within thirty (30) calendar days from the Union Grievance Committee within fifteen (15) working days after receipt date received. Step Step of the written grievance. At such meeting the Board or the Union may have such additional representation present as each party desires, and the grievor or employee(s) concerned may be required to be present grievance procedure is mediation at the request of either party. The Executive Officer of Human Resources shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days. STEP No.3 If the grievance is not settled up parties at this step are unable to this pointreach a satisfactory settlement, the grievance committee shallmay proceed to Step Step If the matter is not resolved, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance Grievance Committee may lodge an appeal to the Director of Education or designate. The Director of Education or designate shall then investigate the grievance Finance and shall meet with the Union Grievance Committee as soon as possible Administration Committee, but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may appeal must be required to be present at the request of either party. The Director of Education shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding of the meeting. STEP No.4 If the grievance is not settled at STEP No.3, and if mutually agreed by the Board and the Union, the grievance can proceed to a mediation process. The costs of the process will be shared equally by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, it may be referred by either party to Arbitration as hereinafter provided in Article 10 lodged within thirty (30) calendar days from the date of the decision by the Director of Education's Human Resources or designate's decision at Step No.3 abovewithin thirty (30) calendar days following mediation. The party referring Finance and Administration Committee shall meet and render a decision, in writing, within thirty (30) calendar days from the date of appeal, unless this date is extended by agreement of the parties. This step of the grievance procedure may be waived by agreement of the parties. If the Fire Chief, Deputy Fire Chief or Director of Human Resources by their decision find any employee has been unjustly disciplined or suspended, such employee shall be reinstated without loss of pay on such terms as are decided. No employee or group of employees other than the Grievance Committee under subsection hereof shall take any grievance to the Executive Committee. City Council or any member thereof. ARTICLE Where a difference arises between the parties relating to the interpretation, application or administration of this Agreement, either of the parties may, after exhausting the Grievance Procedure established by Section of this Agreement. proceed to arbitration shall be restricted to as provided by the issue contained in the written grievanceFire Protection and Prevention Act, and amendments thereto.

GRIEVANCE PROCEDURE (Continued. STEP No.2 If the grievance is not settled up to this point, satisfied with the grievance committee shall, within ten (10) working days after the decision oral reply of the Regional Supervisor Plant Operations under Step No.1supervisor, refer the a written grievance to the Executive Officer of Human Resources or designatemay be filed. The Executive Officer of Human Resources or designate shall then investigate the grievance and shall meet with the Union Grievance Committee within fifteen (15) working days after receipt of the written grievance. At such meeting the Board or the Union may have such additional representation present as each party desires, and the grievor or employee(s) concerned may must be required to be present at the request of either party. The Executive Officer of Human Resources shall render a decision presented in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days. STEP No.3 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after the decision of the Executive Officer of Human Resources under Step No.2, refer the written grievance to the Director of Education or designate. The Director of Education appropriate Manager or designate shall then investigate the grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, and the grievor or employee(s) concerned may be required to be present at the request of either party. The Director of Education shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) three working days of the holding receipt of the meetingoral reply referred to in above. STEP No.4 If The grievance will be on a form agreed upon between the parties and will state the name of the and classification, the name of the xxxxxxx for the area involved in processing the written grievance, the date upon which the grievance was prepared, the details of the grievance, the date upon which it is alleged to have first occurred, the supervisor’s name and title, the articles and sections of the agreement alleged to be violated, the remedy sought and the ARTICLE 8 GRIEVANCE PROCEDURE “continued” signature of the and the xxxxxxx. The Manager or designate must deliver the decision in writing within four working days following the date of the receipt of the referral to Step If it is not settled at STEP No.3, and if mutually agreed by the Board and the Unionreferred to Step as provided below, the grievance can proceed will be considered to a mediation processbe satisfactorily resolved on the basis of such decision. The costs grievance may be referred to Step 2 by submitting it to the Centre Manager, Visa Centre, or designate, on the form referred to in Step This must be done within five working days following the receipt of the process Step answer, and is to include an explanation as to why the employer’s response at Step 1 is not satisfactory. The Centre Manager or designate ARTICLE PROCEDURE -“Continued” will be shared equally by convene a meeting with the parties. STEP No.5 If final settlement and the xxxxxxx for the area and one representative of the bargaining committee within five working days of the grievance is not completed at being referred to Step No.3 above, it The trade union representative may be referred by either party to Arbitration as hereinafter provided in Article 10 within thirty (30) days from the Director of Education's or designate's decision at Step No.3 abovealso attend this meeting. The party referring Employer must deliver its decision in writing within ten working days of the grievance date of the Step 2 meeting. In the interests of timely resolution of problems and concerns any differences arising between the employer and the trade union concerning the interpretation, application, administration or alleged violation of this collective agreement should first be verbally reviewed with the Centre Manager, Toronto Visa Centre or the local trade union Chairperson, or either party’s designate, prior to arbitration shall be restricted to the issue contained in the written originating a grievance.

GRIEVANCE PROCEDURE (Continued. STEP No.2 A step in the grievance procedure may be omitted upon the written consent of the Board and the Union. Any grievance not processed in accordance with the grievance procedure outlined in this article, including a grievance which is not initiated or processed to the next higher step or to arbitration within the time limits specified in the procedure, shall be deemed to be abandoned. If the responding party fails to reply to a grievance is not settled up to this pointwithin the time limits set out in any step above, the grievance committee may be submitted to the next step of the grievance procedure. Arbitration When either party requests that a grievance be submitted to Arbitration, the request shall, as noted in Step be made within twenty instructional days addressed to the other party to the Agreement, indicating the name and address of its nominee to an Arbitration Board. Within twenty instructional days thereafter, the other party shall answer indicating the name and address of its nominee to the Arbitration Board. The two nominees so selected shall, within ten (10) working fifteen instructional days after the decision of the Regional Supervisor Plant Operations under Step No.1, refer the written grievance to the Executive Officer of Human Resources or designate. The Executive Officer of Human Resources or designate shall then investigate the grievance and shall meet with the Union Grievance Committee within fifteen (15) working days after receipt appointment of the written grievancesecond of them or by a time mutually agreed upon, appoint a third person who shall be the Chairperson. At such meeting If either party fails to appoint an Arbitrator or if the Board or nominees fail to agree upon a Chairperson within the Union may have such additional representation present as each party desirestime limit, and the grievor or employee(s) concerned may appointment shall be required to be present at made by the Minister of Labour upon the request of either party. The Executive Officer of Human Resources Arbitration Board shall render hear and determine the grievance and shall issue a decision in writing to and the Secretary decision shall be final and binding upon the parties. The decision of the Union and Chief Xxxxxxx within ten (10) working days. STEP No.3 If the grievance is not settled up to this point, the grievance committee shall, within ten (10) working days after majority shall be the decision of the Executive Officer arbitration board, but if there is no majority the decision of Human Resources under Step No.2the Chairperson shall govern. The Arbitration Board shall have no jurisdiction to alter, refer modify or amend any part of this agreement. Each of the written grievance parties shall bear the expense of its own nominee and the parties shall jointly share the of the Chairperson of the Arbitration Board. The parties may, by mutual consent, agree on the appointment of a single arbitrator who shall have the same powers and be subject to the Director same limitations as an arbitration board. Nothing in this Article precludes the Parties from mutually agreeing to grievance mediation during any stage of Education or designatethe grievance/arbitration procedure. The Director agreement shall be made in writing and stipulate the name of Education or designate shall then investigate the grievance and shall meet with the Union Grievance Committee as soon as possible but not later than two (2) weeks thereafter to attempt to settle the grievance. At such meeting the Board or the Union may have such additional representatives present as each party desires, person and the grievor or employee(s) concerned may be required time line for grievance mediation to be present at occur. Expenses for the request of either party. The Director of Education Mediator shall render a decision in writing to the Secretary of the Union and Chief Xxxxxxx within ten (10) working days of the holding of the meeting. STEP No.4 If the grievance is not settled at STEP No.3, and if mutually agreed by the Board and the Union, the grievance can proceed to a mediation process. The costs of the process will be shared equally by the parties. STEP No.5 If final settlement of the grievance is not completed at Step No.3 above, it may be referred by either party to Arbitration as hereinafter provided in Article 10 within thirty (30) days from the Director of Education's or designate's decision at Step No.3 above. The party referring the grievance to arbitration shall be restricted to the issue contained in the written grievanceboth Parties.