Guaranteed service levels. (a) If you are a small customer, we are required under the laws of [required alteration: insert name of the State or Territory] to meet certain guaranteed service levels. These requirements are [required alteration: set out the applicable GSL scheme requirements of that State or Territory]. If we do not meet a relevant guaranteed service level and you are entitled to a payment under those laws, we will make a payment to you in accordance with the relevant laws. (b) Nothing in this contract limits our obligations to make payments in accordance with the applicable GSL scheme. Where there is no GSL Scheme in a State or Territory for small customers, the deletion of this clause is a required alteration.]
Appears in 26 contracts
Samples: Deemed Standard Connection Contract, Deemed Standard Connection Contract, Deemed Standard Connection Contract
