Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selected in the Order or SOW.
Help Line Support. Where the Maintenance Services include help line support, CONVERGEONE, INC. will provide such help line support (e.g., service hours and target response intervals) in accordance with that which is indicated on the Order Form or the SOW.
Help Line Support. Where the Maintenance Services include help line support, Seller will provide such help line support (e.g., service hours and target response intervals) in accordance with that which is indicated on the Solution Summary.