Identification of LEP Patients at Registration or Admission Sample Clauses

Identification of LEP Patients at Registration or Admission. (A) Brooklyn Hospital has completed its revision of the patient admission and registration forms to include fields that query as follows: “What is your native language? and “Do you need an interpreter?” Brooklyn Hospital shall ensure that its computerized registration and admission screens continue to include fields - which shall be mandatory - that contain the same interpreter queries used on the new forms and that these completed fields appear whenever a patient’s computer record is subsequently accessed. Brooklyn Hospital shall train its registration and admission staff on the appropriate completion of these forms and computer fields. (B) Within thirty (30) days after the Effective Date, Brooklyn Hospital shall maintain a multi-language identification card, in substantially the form of Appendix C [attached hereto] at each patient admission or registration cubicle, information desk, nurses station, Emergency Department information desk, Clinical Department registration desk, off-site clinics, security guard post and in the financial services and billing office. If an employee has difficulty ascertaining an LEP patient's Primary Language, the employee first shall use the language identification card and then, if necessary, shall contact the Language Assistance Coordinator or the telephonic interpretation service for assistance. (C) Within sixty (60) days after the Effective Date, Brooklyn Hospital shall develop a system of color-coding or otherwise prominently marking any appropriate materials that accompany a patient during a hospital visit in a manner that will identify the patient as an LEP patient and will identify the Patient's Primary Language. Such materials shall include: (1) patient charts; (2) clinic identification cards for outpatients; and (3) identification of inpatients. (D) Brooklyn Hospital shall reclassify a patient previously identified as an LEP patient as no longer requiring language assistance services only upon the patient’s request. If a patient previously classified as an LEP patient indicates that the patient no longer needs an interpreter and is able to communicate effectively in English, this patient request shall be thoroughly documented in the medical record. Such documentation shall include, at a minimum, the date the patient made the request and the staff member who spoke with the patient about the request, as well as any other pertinent information about the request.
Sample 1
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