IHCP Specific Member Supplement Sample Clauses

IHCP Specific Member Supplement a. The Indian Health Care Provider (IHCP) must provide members with an up-to- date IHCP Department-approved Member Supplement upon initial enrollment and upon request within five (5) business days. b. The supplement will be considered to be provided if the Indian Health Care Provider (IHCP): i. Posts the information on the Indian Health Care Provider (IHCP)’s website and advises the member in paper or electronic form that the information is available on the internet and includes the applicable internet address, provided that members with disabilities who cannot access this information online are provided auxiliary aids and services upon request at no cost; or ii. Provides the information by any other method agreed to by the member that can reasonably be expected to result in the member receiving that information. c. The IHCP Member Supplement, at a minimum, will include information about: i. The location of the IHCP facility or facilities; ii. The hours of service; iii. Using after hours services and obtaining services out of the IHCP service area; iv. The telephone numbers including: a) The 24 hour a day toll free telephone number that can be used for assistance in obtaining urgent and emergency care; and b) A toll free telephone number where members can acquire information about the requirements and benefits of the program. v. Any additional information that is available upon request, including the following the structure and operation of the IHCP. d. When significant changes occur, the IHCP must distribute an updated IHCP member supplement, an addendum to the supplement or other written notification at least thirty (30) calendar days in advance of the effective date.
Sample 1
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IHCP Specific Member Supplement. The IHCP must provide members with an up-to-date IHCP Department- approved Member Supplement upon initial enrollment and upon request within five (5) business days. The supplement will be considered to be provided if the IHCP:
Sample 1

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