Incorrectly executed transactions. The Bank remains responsible in respect of the Account Holder for the proper execution of debit transactions on the account performed by transfer until the payee’s service provider receives the amount indicated on the payment order. Thereafter, the payee's service provider is responsible for proper execution of the payment transaction with regard to the payee. If a payment transaction is initiated by or through the payee, the Bank shall be responsible for the non-execution or incorrect execution of such payment transaction with respect to the Account Holder only if the payee’s payment service provider has transmitted the payment order to it correctly and at the proper time. If the Bank cannot prove the effective transfer of the funds to the payee’s service provider in accordance with the payment order sent to it either by the Account Holder or by the payee’s service provider, as the case may be, the Bank undertakes, as required and without undue delay, to restore the debited account to the position it would have been in if the incorrectly executed payment transaction had not taken place, provided that notice of such transaction has been issued within the period laid down in Article 28 of this agreement. The value date on which the Account Holder’s account is credited shall not be later than the date on which it was debited. As soon as the Bank receives an amount for the Account Holder, it becomes responsible for making the funds received from the payer’s service provider immediately available on the Account Holder’s account. If its liability is incurred, it shall immediately make available to the Account Holder the payment transaction amount and credit, as required, the Account Holder's account with the corresponding amount, with the value date that would have been assigned to said credit if the transaction had been properly executed. If the Bank is liable, it must compensate the Account Holder for the charges for which they are liable and interest borne by the latter due to the non-execution or incorrect execution, including late execution, of the payment transaction. A payment order executed by the Bank in accordance with the unique identifier provided by the Account Holder shall be deemed to have been duly executed as regards the payee designated by the unique identifier. The Bank shall be released from any liability if the Account Holder has provided it with an incorrect unique identifier or in the event of force majeure. However, the Bank verifies, to...
Incorrectly executed transactions. 15.2 If a transaction initiated by a merchant has been incorrectly executed and Perx receive proof from the retailer’s payment service provider that Perx is liable for the incorrectly executed transaction, Perx will refund immediately the transaction fees and any associated transaction fees and charges payable under this Card Agreement.
Incorrectly executed transactions. If You think there has been a mistake in the processing of a Transaction, You must inform Us immediately, or as soon as practicable. Once You have informed Us of an incorrectly executed Transaction, We will endeavour to find the reasons for this and inform You of the outcome as soon as possible. Where the reason for the incorrect execution is attributable to a mistake on Our part, We will adjust the amount to either You or the Consumer, whichever is applicable, as soon as is practicable. Where the incorrect execution is attributable to a mistake on Your part, We will adjust the Transaction Amount to the extent that it is possible to recover, and any further liability to the Consumer will be Your responsibility.
