Common use of Informal Resolution Process for Interpersonal Conduct Clause in Contracts

Informal Resolution Process for Interpersonal Conduct. Issues Management representative(s) will discuss allegations with the Complainant, the Respondent, and the Union Xxxxxxx with a view to reaching a solution. This process provides the parties with an opportunity to resolve relatively straightforward complaints in an expeditious manner. If a resolution acceptable to both the Complainant and the Respondent is agreed upon, the issue will proceed no further. The agreed to resolution, signed by both parties, will be kept in a confidential envelope in the Respondent’s personnel file with a copy to each party. During the informal resolution process, either party may be accompanied by a Union Xxxxxxx. If no resolution is achieved, the Complainant may request Management to consider having the matter formally investigated.