Common use of Interrupted outside of ordinary hours or on rest break Clause in Contracts

Interrupted outside of ordinary hours or on rest break. a) If an employee is contacted directly by a manager regarding an operational matter by phone or SMS outside of their ordinary hours of work (excluding a request for additional resources for unforeseen reasons) and is required to interact with the employer, the employee shall receive a payment of 2 hours at the appropriate overtime rate i.e. double time or double time and a half. b) Where an employee is on a 10-hour rest break, if the employee is contacted directly by a manager regarding an operational matter by phone or SMS and is required to interact with the employer, the employee shall receive a payment of 2 hours at the appropriate rate i.e. double time or double time and a half.