Invoice Correction Turnaround Sample Clauses

Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is provided (1) Business Day from error identified. Invoices must be accurate. The accuracy of the information provided on the using entity invoice. The Contractor shall monitor and report on a quarterly basis the metric to provide reporting model to reflect using entity notification date of invoice error less the date from Contractor supplying corrected invoice. Before and After Invoice documentation to be provided for validation purposes. Performance Standard: (1) Business Day from error identified The target: Same Business Day from error identified
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Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is provided (1) Business Day from error identified for 100.0% of invoice corrections. Invoices must be accurate. The accuracy of the information provided on the using entity invoice.
Sample 1Sample 2See All (4)
Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is initiated within (1) Business Day from error identified and corrected and sent back to the agency with the date of resubmission. Invoices must be accurate. The accuracy of the information provided on the using entity invoice. The Contractor shall monitor and report on a Quarterly basis the metric to provide reporting model to reflect using entity notification date of invoice error less the date from Contractor supplying corrected invoice. Before and After Invoice documentation to be provided for validation purposes. Performance Standard: initiate corrective action within (1) Business Day from error identified and corrected and sent back to the agency with the date of resubmission. The target: Same Business Day from error identified
Sample 1
Invoice Correction Turnaround. Contractor shall ensure compliance on metric regarding the invoice correction turnaround is corrected and resubmitted to the agency two (2) weeks from error identified with the date of resubmission. Invoices must be accurate. The accuracy of the information provided on the using entity invoice. The Contractor shall monitor and report on a Quarterly basis the metric to provide reporting model to reflect using entity notification date of invoice error less the date from Contractor supplying corrected invoice. Before and After Invoice documentation to be provided for validation purposes. Performance Standard: Invoice corrected and resubmitted with the date of resubmission to the agency two (2) weeks from error identified. The target: Same Business Day from error identified The Contractor shall ensure that all Guards meet all requirements of the Contract, the Scope of Work, the Post Orders, and any other written requirements from the User Agency of the Vendor Contract Manager. The Contractor shall monitor and report on a Quarterly basis the metric to provide reporting model to reflect the acceptability of every Guard at a User Agency location including but not limited to background checks, “fitness for duty” evaluations, training, and screenings and any other necessary documentation or evaluation shall be provided and when requested by the State factored in to prove the acceptability of the Guards. The Contractor shall monitor and report on a Quarterly basis the metric to provide reporting model to reflect the acceptability of the Guards. To be calculated by taking the total number of acceptable Guards divided by the total number of Guards. At the request of the State documentation must be provided for validation purposes. Performance Standard: 100.0% The Target: 100.0% The Contractor provides consistent and reliable service. (Answering question: How consistent and reliable is the service the Contractor is providing?) Upon the State’s written request, but no more than once per quarter, the Contractor shall conduct surveys with the Key Agency associates at each Using Agency site; in review of the scope provided by the Contractor. These surveys will have a scale range from 1 to 7 as follows: 1=Never Meets Expectations 2= Rarely Meets Expectation 3=Sometimes Meets Expectations 4=Meets Expectations 5=Sometimes Exceeds Expectations 6=Frequently Exceeds Expectations 7=Always Exceeds Expectations. The target: 100% of returned responses with a minimum rating of 4=Meet...
Sample 1

Related to Invoice Correction Turnaround

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