Joint Quality Service Forum Committee. (JQSFC) - K Unit Only The County and SEIU Local 521 remain committed to work together in partnership to ensure the Department of Social Services (DSS) and the Department of Health and its workers represented in this bargaining unit provide quality services to the community in a culturally competent and relevant manner which also addresses the needs of the workforce providing the services. The JQSFC of DSS and the JQSFC of the Behavioral Health Bureau of the Health Department shall each meet quarterly or as otherwise mutually agreed by the parties. The work of these separate committees may include, but is not limited to: review of workload issues and quality work environment for the employees; issues conducive to reducing errors, increasing effectiveness and improving customer services; establishing a regular, vested workforce by minimizing the use of temporary workers to the extent possible; addressing issues of cultural competence and relevance for the workers and the public; and legislative review efforts. The Union shall remain involved in ongoing service initiatives, and subsequently be invited to participate as one of the County’s many recognized stakeholders in the planning, design and implementation of any new initiatives from the onset. Examples of such initiatives include C4, Family to Family, PRIME, Whole Person Care etc. Joint recommendations from established workload meetings to the DSS and Behavioral Health Department Heads, where appropriate, shall be made by the full committee and the Department Head will respond to committee reports within forty-five (45) days of said recommendations. Directors of Health and DSS will attend their respective JQSFC meeting once per year or as otherwise mutually agreed by the Department Head and the Committee.
Joint Quality Service Forum Committee. (JQSFC) The County and SEIU Local 521 remain committed to work together in partnership to ensure the Department of Social Services (DSS), the Department of Health and their workers represented in this bargaining unit provide quality services to the community in a culturally competent and relevant manner which also addresses the needs of the workforce providing the services. The JQSFC of DSS and the JQSFC of the Behavioral Health Bureau of the Health Department shall include no more than two (2) representatives from each bargaining unit and meet four (4) times per year or as mutually agreed by the parties. The work of these separate committees may include, but is not limited to: review of workload issues and quality work environment for the employees; issues conducive to reducing errors, increasing effectiveness and improving customer services; establishing a regular, vested workforce by minimizing the use of temporary workers to the extent possible; addressing issues of cultural competence and relevance for the workers and the public; and legislative review efforts. SEIU Local 521 shall prepare an agenda and forward to the respective County department JQSFC staff for review no later than five (5) working days prior to the scheduled meeting. The Union shall remain involved in ongoing service initiatives, and subsequently be invited to participate as one of the County’s many recognized stakeholders in the planning, design and implementation of any new initiatives from the onset. Examples of such initiatives include C4, Family to Family, PRIME, Whole Person Care etc. Joint recommendations from established workload meetings to the DSS and Behavioral Health Department Heads, where appropriate, shall be made by the full committee and the Department Head will respond to committee reports within forty-five (45) days of said recommendations. Directors of Health and DSS will attend their respective JQSFC meeting once per year or as otherwise mutually agreed by the Department Head and the Committee.
