Languages Other Than English. The Contractor agrees to make available member handbooks in languages other than English consistent with interpreter service requirements and to distribute them to members requesting them, whether new or established members. The Contractor agrees to publish a revised member handbook within three (3) months of the effective date of this Agreement in all required languages, according to the non-English language enrollment profile of the Contractor on the effective date of this Agreement. The Contractor agrees to designate non-English language capability in its provider listings (including mental health and substance use providers) distributed to members.
Appears in 23 contracts
Samples: Medicaid Managed Care Services Agreement, Medicaid Managed Care Services Agreement, Medicaid Managed Care Services Agreement
Languages Other Than English. The Contractor agrees to make available member handbooks Member Handbooks in languages other than English consistent with interpreter service requirements described in 2.06.01.03 for members, and to distribute them to members requesting needing them, whether new or established members. The Contractor agrees to publish a revised member handbook Member Handbook within three six (36) months of the effective date of this Agreement in all required languages, according to the non-English language enrollment profile of the Contractor on the effective date of this Agreement. The Contractor agrees to designate non-non- English language capability in its provider listings (including mental health and substance use providers) distributed to members.
Appears in 4 contracts
Samples: Medicaid Program Agreement, Medicaid Rite Smiles Program Agreement, Medicaid Rite Smiles Program Agreement