Level One – Immediate Supervisor. An employee shall, within ten (10) working days of the occurrence of the event upon which the grievance is based, verbally discuss the matter with his/her immediate Supervisor with the objective of resolving the matter informally. The employee has the right of Association representation at this level. If the aggrieved is not satisfied with the disposition from the discussion and wishes to further pursue the matter, he/she shall file the grievance in writing. The written grievance must be submitted to the employee’s immediate supervisor within fifteen (15) working days of the occurrence of the event upon which the grievance is based. A written answer shall be given within five (5) working days following receipt of the written grievance. If the immediate supervisor is also the director, the grievance will be moved to level 3.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Level One – Immediate Supervisor. An employee shall, within ten (10) working days of the occurrence of the event upon which the grievance is based, verbally discuss the matter with his/her immediate Supervisor with the objective of resolving the matter informally. The employee has the right of Association representation at this level. If the aggrieved is not satisfied with the disposition from the discussion and wishes to further pursue the matter, he/she shall file the grievance in writing. The written grievance must be submitted to the employee’s 's immediate supervisor within fifteen (15) working days of the occurrence of the event upon which the grievance is based. A written answer shall be given within five (5) working days following receipt of the written grievance. If the immediate supervisor is also the director, the grievance will be moved to level 3.
Appears in 1 contract
Samples: Master Agreement
Level One – Immediate Supervisor. An employee shall, within ten (10) working days of the occurrence of the event upon which the grievance is based, verbally orally discuss the matter with his/her immediate Supervisor supervisor with the objective of resolving the matter informally. The employee has the right of Association representation at this level. If the aggrieved is not satisfied with the disposition from the oral discussion and wishes to further pursue the matter, he/she shall file the grievance in writing. The written grievance must be submitted to the aggrieved employee’s immediate supervisor within fifteen ten (1510) working days of the occurrence of the event upon which the grievance is basedgrievance. A written answer shall be given within five three (53) working days following receipt of the written grievance. If the immediate supervisor is also the director, the grievance will be moved to level 3.
Appears in 1 contract
Samples: Collective Bargaining Agreement