Level Two: Appropriate Vice President. If the grievant or complainant is not satisfied with the disposition of the alleged Grievance or Resolution of Controversy (RoC) at the informal level, the grievant or complainant may file a Grievance or RoC, in writing, within ten (10) accountability days with the Vice President who is the immediate supervisor of the person to whom Grievance or RoC was taken at the informal level. If the grievant or complainant elects not to file the Grievance or RoC in writing within ten (10) accountability days, the Grievance or RoC will be considered terminated. The Vice President has five (5) accountability days to schedule the formal meeting. The actual problem-solving meeting will be held within ten (10) accountability days of scheduling the meeting. A written decision will be rendered within fifteen (15) accountability days of the problem-solving meeting. If no decision is rendered within fifteen (15) accountability days after the problem-solving meeting, the Grievance or Resolution of Controversy is automatically forwarded to the next level.
Level Two: Appropriate Vice President a. In the event the grievance is not satisfactorily resolved at Level One, the Grievance Committee will determine whether it believes the grievance has merit. Within fiveten (510) days of receipt of the answer at Level One, it will notify the appropriate Vice President whether it intends to process the grievance any further.
b. If the MCCEA gives notice that it desires to proceed with the grievance, a meeting will be held between representatives of the MCCEA and the appropriate Vice President within tenseven (107) days of such notice and a written answer will be given within five (5) ten (10) days thereafter.
