Misdirected Repair Calls. 5.1 For misdirected repair calls, the Parties will provide their respective repair bureau contact number(s) to each other on a reciprocal basis and provide the End User Customer the correct contact number.
Misdirected Repair Calls. 9.3.8.1 RESELLER and Qwest will employ the following procedures for handling misdirected repair calls:
Misdirected Repair Calls. 12.3.8.1 CLEC and CenturyLink will employ the following procedures for handling misdirected repair calls:
Misdirected Repair Calls. 12.3.8.1 WSP and CenturyLink will employ the following procedures for handling misdirected repair calls:
Misdirected Repair Calls. 6.1 All misdirected repair calls to AT&T from CLEC End Users will be given a recording (or live statement) directing them to call the number designated by CLEC. Scripts used by AT&T will refer CLEC End Users (in both English and Spanish when available) to the CLEC 800 number in the CLEC CNSC. All calls to 611 in AT&T territory will continue to receive a standardized vacant code announcement (i.e., a recording specifying the number dialed is not valid) for all End Users. CLEC on a reciprocal basis will refer all misdirected repair calls that CLEC receives for AT&T End Users to an AT&T designated number.
Misdirected Repair Calls. 12.3.8.1 CLEC and Qwest will employ the following procedures for handling misdirected repair calls:
Misdirected Repair Calls. For misdirected repair calls, the Parties will provide their respective repair contact number to each other on a reciprocal basis and provide the End User Customer the correct contact number. In responding to misdirected calls, neither Party shall make disparaging remarks about each other, nor shall they use these calls as a basis for internal referrals or to market services. Local Number Portability (LNP) Attachment
Misdirected Repair Calls. All CLEC Customers who misdirect repair calls to ASI-North will be directed to call the CLEC.
Misdirected Repair Calls. All CLEC Customers who misdirect repair calls to SBC-ASI/8-STATE will be directed to call the CLEC. Repair Procedures CLEC will refer repair calls to SBC-ASI/8-STATE by telephone or other applicable SBC-ASI/8-STATE interface. SBC-ASI/8-STATE will answer its telephone and begin taking information from CLEC at the same level of service as provided to SBC-ASI/8-STATE's Retail Customers when calling regarding repairs.
Misdirected Repair Calls. 12.3.8.1 Viaero Wireless and CenturyLink QC will employ the following procedures for handling misdirected repair calls:
