Non-Disciplinary Grievances. a. A Flight Attendant, or the Union on behalf of a Flight Attendant or a group of Flight Attendants, may file a grievance concerning any action of the Company which the Flight Attendant or Union believes is a violation of the terms of the Agreement. b. Grievances concerning matters other than discipline or discharge shall be submitted by the Union and shall state in reasonable detail the facts upon which the claim is based and the section of the Agreement alleged to have been violated and the relief sought. The grievance shall be in writing, signed by the affected Flight Attendant or Union official. The grievance must be submitted to the Director of Inflight within thirty (30) calendar days from the time the Flight Attendant knew, or reasonably should have known, of the event(s) giving rise to the grievance, whichever is earlier. c. A meeting with the grievant and/or the Union representative shall be held by the Director of Inflight within twenty-one (21) calendar days after receipt of the Flight Attendant’s written grievance. The meeting may be conducted by telephone. The Company shall provide its answer to the grievance, in writing, via email within fifteen (15) calendar days after the close of such investigation and meeting. A copy shall also be provided to the Union. d. Appeal of the matter to the System Board of Adjustment may be initiated by the Union through notice of appeal to the Director of Inflight within thirty (30) days after the Union’s receipt of the Company’s grievance decision.
Appears in 4 contracts
Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement