Oral Procedure. An employee with a complaint shall discuss the matter with his immediate supervisor, or designated representative, within five (5) working days from the time of the occurrence of the events giving rise to the complaint or within five (5) working days from the time the employee involved first knew or could have known of the facts giving rise to the complaint in situations where it was impossible for the employee involved to have known at the time of the actual occurrence of the events giving rise to the complaint. The immediate supervisor, the employee involved, and the Xxxxxxx if requested by the employee may discuss the grievance. A request for the Xxxxxxx to participate in the discussion of the grievance shall be made by the employee to the immediate supervisor, or designated representative, who shall make proper arrangements as soon as possible. The immediate supervisor, or designated representative, will endeavor to give an oral answer to the complaint within five (5) working days of the discussion with the employee concerned. Every effort shall be made to settle the complaint in this manner.
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Samples: Agreement, Agreement, www.mackinac.org
