Parental Complaints. The Board agrees that in case of a complaint on the part of a citizen regarding a school program or school activity administered by a member of the Association or an employee the administrator supervises, said citizen should be asked to first discuss the matter with said administrator for the purpose of resolving the complaint at the local level. If the citizen is not satisfied with the means to be used to resolve the problem or the results thereof, and takes his/her complaint to a higher authority within the school district administration, the administrator concerned, with whom the complaint originated, shall be given the opportunity of providing background information either in person and/or by memoranda before any further action is taken on the matter.
Appears in 3 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Parental Complaints. The Board agrees that in case of a complaint on the part of a citizen regarding a school program or school activity administered by a member of the Association or an employee the administrator supervises, said citizen should be asked to first discuss the matter with said administrator for the purpose of resolving the complaint at the local level. If the citizen is not satisfied with the means to be used to resolve the problem problem, or the results thereof, and takes his/her complaint to a higher authority within the school district administration, the administrator concerned, with whom the complaint originated, shall be given the opportunity of providing background information either in person and/or by memoranda before any further action is taken on the matter.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement