Common use of Parental Complaints Clause in Contracts

Parental Complaints. A. Upon receipt of a parental complaint, the Building Principal will inform the teacher and the teacher will make personal contact with the parent within two (2) school days, if possible. It is the responsibility of the teacher to inform the Building Principal of the status of the complaint. B. If such conferences do not lead to understanding and resolution of the problem involved, the Building Principal along with the teacher will meet to develop a means to deal with the complaint. C. The Building Principal, upon initially being informed of a complaint, should inform the parent of the following: 1. The teacher will be in contact with the parent within two (2) school days, if possible; and 2. The parent should contact the Building Principal if the teacher does not contact the parent within two (2) days or if the parent is not satisfied with the results of the conference. D. Except as required by Title IX, all anonymous complaints will be disregarded. E. No parental complaint or correspondence will be placed in the personnel file. When appropriate, the Building Principal shall investigate a complaint and take appropriate action to resolve the complaint, which may include issuance of disciplinary consequences. Any letter of explanation or written disciplinary consequences shall be provided to the teacher and a copy placed in the employee’s personnel file. F. Allegations of child abuse or neglect will be reported immediately to the Children Services Board and/or appropriate law enforcement officials. The teacher against whom the allegations are brought will be notified that a report has been made; however, the identity of the informant and the specific contents will not be disclosed without the express consent of the Children Services Board and/or law enforcement officials. If the Administration receives a copy of any report issued by the Children Services Board or law enforcement officials, the Administration will provide a copy of the report to the teacher. The Board reserves the right to independently investigate any allegations reported to the Children Services Board or law enforcement officials. See Paragraph E, above.