Payment Dispute Process Sample Clauses

Payment Dispute Process. The parties agree to use good faith efforts to resolve any payment dispute. All payment disputes must be claimed within ninety (90) days after the due date, or the claim is barred unless manifest error. a. In good faith, Client may dispute in writing the amount or appropriateness of any invoiced fee or other charges as follows: Client shall provide written notification to NCC at xxxxxxxxxxxxxxxxxx@xxxxxxxxx.xxx of the fee(s) or other charge(s) being disputed along with substantiating documentation and other information reasonably requested by NCC to resolve the dispute. Upon receiving NCC’s approval, Client shall remain responsible by the due date for the invoiced amount, excluding the disputed amount. b. Absent manifest error or failure to contest fees or charges pursuant to the payment dispute process shall create an irrefutable presumption of correctness of the fees and/or charges. Client shall be deemed to have waived its’ dispute rights for the applicable invoice and agree to pay such invoice in full.
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Payment Dispute Process. If Customer disputes any invoice amount in good faith, then Customer shall do the following ("PAYMENT DISPUTE PROCEDURE") within thirty (30) days of Customer's receipt of such invoice: (a) pay GEI the undisputed amount of the invoice; and (b) provide GEI's Credit Department a detailed written description of the disputed amount and the basis for Customer's dispute with such amount. GEI may charge a service fee equal to the lesser of (i) one and one half percent (1-1/2%) per month or (ii) the highest interest rate legally permitted on any unpaid amounts, unless such amounts are ultimately determined not due in accordance with the Payment Dispute Procedure. Customer shall cooperate with GEI in resolving disputed invoice amounts and then promptly paying amounts due, if any. Customer shall reimburse GEI for all reasonable collection expenses. If Customer fails to follow the Payment Dispute Process as set forth in this Section 4.5 for any invoice, then such invoice shall be considered an undisputed invoice.
Sample 1

Related to Payment Dispute Process

  • Payment Disputes We will not exercise Our rights under Section 6.3 (Overdue Charges) or 6.4 (Suspension of Service and Acceleration) above if You are disputing the applicable charges reasonably and in good faith and are cooperating diligently to resolve the dispute.

  • Disputed Invoices If the Trader or the Distributor disputes a Tax Invoice (which includes a Revision Invoice) issued under this clause 9, the party disputing the invoice ("Disputing Party") must notify the other party ("Non-disputing Party") in writing and provide details as to the reasons why the Disputing Party disputes that invoice within 18 months of the date of the first Tax Invoice issued in respect of the Distribution Services charges the subject of the disputed Tax Invoice ("Invoice Dispute"). On receiving an Invoice Dispute notice, the Non-disputing Party must: (a) if the Non-disputing Party agrees with the matters set out in the Invoice Dispute notice and: (i) the Disputing Party has not paid the disputed Tax Invoice, promptly issue a Credit Note for the disputed amount, and any remaining amount owed must be paid by the Disputing Party within 6 Working Days of receipt of the Credit Note, but need not pay prior to the time set out in clause 9.4 or 9.5; or (ii) the Disputing Party has paid the disputed invoice, calculate the amount that the Disputing Party has over paid and promptly issue a Credit Note to the Disputing Party for the amount over paid, which must include a Use of Money Adjustment. Any amount owed must be paid by the Non-disputing Party within 6 Working Days of issuing the Credit Note. A Use of Money Adjustment must apply for the period commencing on the date the original Tax Invoice was paid and ending when re-payment is made, but the amount need not be settled prior to the time set out in clauses 9.4 or 9.5; or (b) if the Non-disputing Party disagrees with the matters set out in the Invoice Dispute notice, either party may raise a Dispute in accordance with clause 23 and if the Disputing Party has not paid the disputed Tax Invoice, it must pay the undisputed amount of the disputed Tax Invoice issued in accordance with clauses 9.4 or 9.5; and (c) on the resolution of a Dispute under clause 23, any amount owed must be paid by the relevant party within 6 Working Days. Default Interest is payable for the period commencing on the date the disputed amount would have been due for payment under this clause 9, and ending when payment is made. To the extent the Tax Invoice is held not to be payable, the Non-disputing Party must issue a Credit Note to the Disputing Party.

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