Plan and Schedule. Propose a seamless transition plan moving the recreation management software from CLASS to the new software. Include guidelines and suggestions based on experience with other City Parks and Recreation Departments. Include details, strategies, and timelines for data migration and training.
Plan and Schedule. Roles and Responsibilities A successful enrollment is dependent on a true collaboration between County and VSP. VSP will partner with County to establish an implementation timeline with key milestones and deadlines to ensure a successful implementation and open enrollment. The implementation schedule is dependent on the County’s open enrollment date. If tasks aren’t completed on time, VSP may not have the ability to service members and meet service standards. Task Initial Requirements Responsibility Lead Time Prior to Effective Date Initial meeting to discuss requirements for membership transfer and billing VSP and Client 16 weeks Confirm technical contacts VSP and Client 16 weeks Establish reporting contacts VSP and Client 16 weeks Validate open enrollment dates and determine needed marketing materials VSP 14 weeks Member Communications Responsibility Lead Time Prior to Effective Date Create marketing materials VSP 14 weeks Client approval of marketing materials Client 12 weeks Supply marketing materials to partner VSP 12 weeks Membership Responsibility Lead Time Prior to Effective Date Conference call to discuss technical aspects of membership transfer VSP and Client 8 weeks Client Installed in VSP’s system VSP 6 weeks Send test file of membership Client 4 weeks Confirm successful transmission of membership VSP 3 weeks Load census file to production VSP and Client 2 weeks Customer Service Support Responsibility Lead Time Prior to Effective Date Provide Customer Service with open enrollment and plan information to support questions during Open Enrollment VSP 12 weeks Final Installation Responsibility Lead Time Prior to Effective Date Partner installed in VSP’s system VSP 6 weeks PERFORMANCE GUARANTEES Contractor shall report to the County quarterly or upon other frequency if noted below, within 45 days after close of the reporting period, on its satisfaction of each of the performance standards below. When reporting Performance Guarantee results, they will be to the tenth decimal and include rounding to the nearest tenth. Unless stated otherwise, Contractor will place the following amount/percentage at risk if the stated standard(s) are not met: 1% of quarterly administrative revenue (retention) per standard, up to a total annual maximum of $100,000 per performance standard. Administrative revenue is the administrative cost built into the premium rates. For clients in California with estimated annual premiums ranging from $300,000 to $400,000, the retenti...
Plan and Schedule. Table 1: Phase 1 schedule for the collection of information, consents, questionnaires and clinical examinations Category Documents Recruitment (D1 – Phase 1) Inclusion (D1 – Phase 1) By appointment after information and consent Information and consents Information document for Phase 1 X Consent for Phase 1 of the URBANOME [Name of ULL] project X Non-participants and Participants Pre-selection questionnaire X Participants Assignment of identifiers X Questionnaires URBANOME Questionnaire - Phase 1 X Clinical exams Body Mass Index (BMI) (Weight and Height) X Spirometry X Saturometry X Blood pressure measurement X eCO test (Exhaled carbon monoxide test) X
