Procedure Informal Complaints. In accordance with Board Policy 4220 and Administrative Procedure 4220P: Complaints Concerning Staff or Programs, within ten (10) calendar days of the event, action, or decision which is the subject of the complaint, complainants are entitled to share their complaint(s) by scheduling a meeting or communicating, either orally or in writing, the issue(s) directly to the person responsible for the program, event, action, or decision. When addressing informal complaints, the involved parties should:
