Providing Software. Xxxxxxx VUE shall provide to Company a copy of the Software in machine-readable object code and user documentation. Revisions deemed appropriate by Xxxxxxx VUE will be provided by Xxxxxxx VUE to Company at no additional cost.
Providing Software. General Information Claranet shall provide the Client with the selected software as per the contractual agreements. Claranet shall thereby ensure that the software provided is properly licensed. In the event of usage-dependent licensing of software, where it is not within Claranet's sphere of influence to monitor the use of the software, the Client is obligated to exclusively use the software in accordance with their contractually granted usage rights. Any other use by the Client is prohibited (section 3.1 c) applies accordingly). Providing Customer Software (Third Party Software) The Client has the opportunity to use their own software within the Virtual Data Centre provided that this use is compatible with the (customer) licence and usage in this way is not prohibited. If software protected by copyright is illegally used by the Client and if Xxxxxxxx becomes aware of this, Xxxxxxxx is obligated by law to immediately disable the use of the illegally used software and to prevent such use in future. The Client shall indemnify Claranet from third party claims based on the above illegal use of software; this indemnification shall also include the legal costs.
Providing Software. The Subject-matter of the processing is Questback’s provision of access to its software to Customer, in order to make Customer able to collect, process, store and analyse feedback in Questback’s software accordance with the Agreement. • Support and other services: If applicable in the Agreement, the subject-matter includes provision of Support, Advisory Services and Professional Services related to Customer’s access to and use of the software. Duration of the processing • Providing software: The duration of the data processing is defined by the Customer in the software on a case-by-case basis, but under no event longer than the duration set forth in the Agreement. • Support and other services: Personal Data will be stored for as long as required ii) to fulfill all obligations deriving from the execution of the Agreement, this DPA or, if applicable, any additional agreements between Customer and Questback, or ii) required by applicable statutory laws. • Personal Data will be deleted by Questback in accordance with its then-current deletion routine. Nature of the processing in Questback’s provision of access to software: • User data: In order to fulfil the Agreement, Questback collects User data. During registration in Questback’s software, Customer provides information used by Questback to identify and store contact persons within Customer’s organization in Questback’s system. Furthermore, the information is required in order for Questback to know who the registered users of its software are, in accordance with the Agreement. Customer can at any time access and edit, update or delete contact details by logging in with username/password to Questback’s software. Customer may have access to create several users with different privilege levels within their account, depending on the Agreement. The Personal Data will be stored in the environment provided by Questback under the Agreement, it will be accessed in case of support inquiries, and it will be used for sending required information relating to software, services and the Agreement to relevant contact persons. • Respondent data: Questback provides access to feedback management software online. Surveys used for gathering feedback are created by Customer, who makes them available to relevant individual Respondents of Customer’s choice. The Personal data will be provided to the software by the Respondents themselves, and stored in environment provided by Questback under the Agreement. Nature of the processing i...
Providing Software
