Reference and Customer Satisfaction Survey Clause Samples
Reference and Customer Satisfaction Survey. Unless otherwise directed by CoreLogic, Supplier *** as a reference *** for prospective Supplier customers interested in purchasing services that include the same or substantially similar services to the Services. In conjunction with the foregoing, the CoreLogic Relationship Manager (or equivalent level of CoreLogic management), *** as the contact point for such prospective Supplier customers and *** to all ***. Notwithstanding anything to the contrary in this Agreement, Supplier acknowledges and agrees that the CoreLogic Relationship Manager (or equivalent level of CoreLogic management) may freely discuss all aspects of Supplier's performance and CoreLogic’s satisfaction with such performance with prospective Supplier customers. Supplier *** such prospective Supplier customers with appropriate CoreLogic contact information. The identity of such prospective Supplier customers and all information related thereto shall be considered Supplier Confidential Information. Once per quarter, one or more CoreLogic representatives shall participate in a customer satisfaction survey, using Supplier’s then-current standard methodology (as of the Effective Date, the Net Promoter System), in order to gauge the satisfaction of CoreLogic personnel with the Services as well as Supplier’s performance generally. IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed by their respective duly authorized representatives as of the Effective Date. By: By: Title: Title: Date: Date: CORELOGIC AND DELL CONFIDENTIAL MSA Signature Page CORELOGIC AND DELL CONFIDENTIAL Schedule 1 Page 12
