Reliable. We only use factory certified spare parts that can be relied upon when needed and supplied on an advanced exchange basis from a local stock- holding - getting you up and running more quickly. EXPERTISE We have been at the forefront of film scanning technology for over 75 years, supplying a range of high-quality, leading-edge products and services. DFT is a company that understands and cares about your requirements and your customers’ needs. TECHNICAL SUPPORT SERVICES & TRAINING • Commissioning support • On-site repair and maintenance services • Hotline, up to 24 hours a day, 7 days a week • Comprehensive software and hardware support • Advanced exchange hardware support • Hands-on training classes DFT technical support provides the support needed to help keep your equipment and technology running smoothly, providing you with peace of mind. With strategically placed global support teams you can be assured that your support needs will be addressed quickly and efficiently. We ensure you can get on with doing what you do best and leaving us to do what we at DFT do best – caring for your equipment. A DFT support agreement provides high-quality global support and expertise and a vast range of technical support services whenever and wherever you need them, ensuring that your equipment operates at optimum performance. The DFT technical support services & training team offers complete service solutions that enhance your return on DFT products. Advanced training and proactive support reduce down-time and keep your equipment performing at optimum productivity. The pre- packaged suite of DFT Services provides support throughout the entire process. Finding the best Service Level Agreement for you Every project is different. We have prepared three different SLA agreements for you from which you can choose the contract that suits you best. Please find here an overview of the the three SLA levels
Reliable. Evidence presented is consistently interpreted; and • Assessment results are comparable regardless of the assessor.
Reliable. Maintain Xavier and personal records in accordance with legislative and organisational policy requirements Understand the scope of practice in all your daily tasks, stay within the boundaries of your role. Within your scope of practice exercise appropriate discretion and autonomy. Perform duties in a safe and competent manner in accordance with organisational workplace health and safety policies and procedures, and relevant workplace health and safety legislation. Work to exceed colleagues and client expectations. Enthusiasm everyday
Reliable. Protection and options for every need! The 5 Star Wrap Vehicle Service Contract includes coverage shown below3 and more...
