Resolving Other Issues. 12.2.1 The matter shall be first submitted by the employee or employee representative (if any) to the supervising officer or another appropriate manager, and if not settled, to a more senior manager in accordance with local procedure. 12.2.2 While this procedure is being followed the status quo will remain and, work shall continue normally where it is agreed that there is an existing custom and practice, but in other cases the work shall 12.2.3 No party shall be prejudiced as to the final settlement by the continuance of work in accordance with this sub clause. 12.2.4 Where the employee’s representative is an ETU Shop Xxxxxxx the Shop Xxxxxxx shall be provided private telephone facilities to speak to an ETU official and request representation at meetings with the Employer’s representatives as soon as possible in an attempt to resolve any matter without delay.
Appears in 20 contracts
Samples: Enterprise Agreement, Enterprise Agreement, Enterprise Agreement