Root Cause and Corrective Action. Enphase will drive a system of corrective and preventative action using 8D or similar methodology. Enphase will provide SunPower with documentation of Exhibit 10.16 such remediation activities upon SunPower’s request. Enphase will respond to SunPower’s NCRs, 8D/CAPA and FA requests within 24 hours of those requests, and will develop a containment response within 72 hours of those requests. Within seven (7) calendar days of SunPower’s request, Enphase will generate and deliver to SunPower, a detailed RCCA plan. Enphase will log all actions in 3WIs format and meet either in person or via telephone conference with SunPower as often as SunPower reasonably requests to ensure that the cause of the Nonconformity is eliminated
Root Cause and Corrective Action. The Seller shall respond to all requests for root cause and corrective action within 30 days of request. Buyer may submit such requests through the Online Aerospace Supplier Information System or OASIS for certified organizations if Seller does not respond within the time frame required by this Contract. Additionally, Xxxxx will have the right to suspend all orders.
