Scope and Definitions of Services and Order Forms Sample Clauses

Scope and Definitions of Services and Order Forms. Directly's Customer Experience Automation (CXA) platform and services allow companies to build networks of expert users ("Experts") who earn rewards for training AI systems, creating knowledge base content, and answering customer questions, as detailed below. This Agreement sets forth the terms and conditions under which the company identified in the applicable Order Form (“Customer”) may purchase from Directly the Services specified in the Order Form and described below. The Services include, to the extent specified in an Order Form: (a) subscription platform access to Directly’s proprietary, online-hosted CXA platform, software, mobile apps, and services (“Platform”); and (b) content provided by independent Experts who provide content and perform tasks that include: (i) training AI systems (“Training”), (ii) updating knowledge database systems (“Knowledge Base” or “KB Content”) or (iii) answering questions from a Customer’s end-users (“Answers”). Training, Knowledge Base, and Answers content and related tasks are collectively referred to as “Expert Content”. The provision of the Platform, Expert Content and any professional or other services specified in the Order Form and/or incorporated SOW(s) are referred to collectively in this Agreement as “Services”. Any Order Form executed by the parties is incorporated by reference into the Agreement and shall specify: (a) the specific Services to be provided, (b) any applicable limitations or special terms or conditions, and
Sample 1
AutoNDA by SimpleDocs
Scope and Definitions of Services and Order Forms. Directly's Customer Experience Automation (CXA) platform and services allow companies to build networks of independent, third-party expert users ("Experts") who could earn rewards for creating knowledge base content, answering customer questions, or training AI systems. This Agreement sets forth the terms and conditions under which the company identified in the applicable Order Form (“Customer”) may purchase from Directly the Services specified in the Order Form and described below. The “Services” include, to the extent specified in an Order Form: (a) subscription platform access to Directly’s proprietary, online-hosted platform, software, mobile apps, and services (“Directly Platform” or “Platform”); (b) content provided by Experts (“Expert Content”); and (c) any implementation, deployment, or other professional services specified in the Order Form and/or incorporated SOW(s) “Implementation”). Any Order Form executed by the parties is incorporated by reference into the Agreement and shall specify: (a) the specific Services to be provided, (b) any applicable limitations or special terms or conditions, and (c) professional services, fees and any additional payment terms.
Sample 1
Scope and Definitions of Services and Order Forms. Directly's platform and services allow companies to build networks of independent, third-party expert users ("Experts") who can earn rewards for answering customer support questions both through personal and automated channels. This Agreement sets forth the terms and conditions under which the company identified in the applicable Order Form (“Customer”) may purchase from Directly the services specified in the Order Form (“Services”), which shall include, to the extent specified in an Order Form: (a) subscription access to Directly’s proprietary online-hosted technology platform, software, mobile apps and services (“Crowd Platform” or “Platform”); (b) content provided by Experts (“Expert Content”); and (c) any implementation, deployment, recruiting or other professional services specified in the Order Form and/or incorporated SOW(s) “Implementation”). Any Order Form executed by the parties is incorporated by reference into the Agreement and shall specify: (a) the Services to be provided, (b) any applicable limitations or special terms or conditions, and (c) services, fees and any additional payment terms.
Sample 1

Related to Scope and Definitions of Services and Order Forms

  • Scope and Definitions 1. The provisions of this Chapter shall apply to technical regulations, standards and conformity assessment procedures as defined in the WTO TBT Agreement in so far as they affect trade between the Parties.

  • Conditions of Eft Services (a.) Ownership of Card(s). Any Card we supply to you is our property and must be returned to us, or to any person whom we authorize to act as our agent, or to any person who is authorized to honor the Card, immediately according to instructions. The Card may be reclaimed at any time at our sole discretion without demand or notice. You cannot transfer your Card to another person.

  • Definitions of Words and Terms Capitalized words used in this Agreement shall have the meanings set forth in the Recitals to this Agreement or they shall have the following meanings:

  • Definitions of Compensable Rock Rock, for the purposes of pricing its removal, is defined as follows:

  • Definitions of General Application For purposes of this Agreement, unless otherwise specified: Agreement means the Free Trade Agreement between the Government of the People's Republic of China and the Government of the Republic of Peru; Commission means the Free Trade Commission established under Article 170 (Free Trade Commission) of Chapter 14 (Administration of the Agreement);

  • Definitions of Employees (a) Employees are defined as follows: A Regular Full-Time Employee is an employee who is employed on a full-time basis of 35, 37½, 40 or such other number of weekly hours as is recognized in the Collective Agreement as normal for a particular class of positions, for an indefinite period of time.

  • D efinitions For purposes of this Agreement, the following terms shall have the meaning shown:

  • SECTION I - DEFINITIONS As used in this Agreement, the following terms shall have the meanings ascribed herein unless otherwise stated or reasonably required by the Agreement, and other forms of any defined words shall have a meaning parallel thereto.

  • Scope and Definition (a) This Annex applies to measures affecting the supply of financial services. Reference to the supply of a financial service in this Annex shall mean the supply of a service as defined in paragraph 2 of Article I of the Agreement.

  • Penalties for Non-compliance to Service Level Agreement Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

Time is Money Join Law Insider Premium to draft better contracts faster.