Common use of Service Assessment Clause in Contracts

Service Assessment. (a) You acknowledge that an independent agency will review all Community Care services against either the Human Services Quality Standards or the Community Care Common Standards. (b) At least once during each three year term, the independent agency will review the Services provided by Service Providers to determine the extent to which the Service Provider is complying with the Human Services Quality Standards or the Community Care Common Standards. (c) You must: (i) co-operate fully with the independent agency in respect of the review; (ii) implement any quality improvement action plan which may result from a review of the Services; (iii) if requested by Us, provide a copy of the review report to Us within twenty-one (21) days of receipt of that request.