Service Assessment. (a) You must ensure that the Meals are provided in accordance with all of the objectives and standards contained in the HACC National Service Standards. (b) You acknowledge that an independent agency appointed by Us will review all HACC Program services against the National Service Standards. (c) At least once during each three year term, the independent agency will review the Services provided by each of the Service Providers to determine the extent to which the Service Provider is complying with the National Service Standards. (d) You must: (i) co-operate fully with the independent agency in respect of the review; (ii) implement any quality improvement action plan which may result from a review of the Services; (iii) if requested by Us, provide a copy of the review report to Us within twenty-one (21) days of receipt of that request.
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
Service Assessment. (a) You must ensure that the Meals are provided in accordance with all of the objectives and standards contained in the HACC National Service Community Care Common Standards.
(b) You acknowledge that an independent agency appointed by Us will review all HACC Program services against the National Service Community Care Common Standards.
(c) At least once during each three year term, the independent agency will review the Services provided by each of the Service Providers to determine the extent to which the Service Provider is complying with the National Service Community Care Common Standards.
(d) You must:
(i) co-operate fully with the independent agency in respect of the review;
(ii) implement any quality improvement action plan which may result from a review of the Services;
(iii) if requested by Us, provide a copy of the review report to Us within twenty-one (21) days of receipt of that request.
Appears in 2 contracts
Samples: Service Agreement, Service Agreement