Common use of Service Levels and Support Clause in Contracts

Service Levels and Support. Provider offers no Service Level Agreement under this Agreement. Support is limited to the basic API Description included in the Documentation. It is Customer’s responsibility to notify Provider in the event that Customer believes that the Services are not providing accurate or expected values.

Service Levels and Support. Provider offers no Service Level Agreement under this Agreement. Support is limited to the basic Basic API Description included in the Documentation. It is Customer’s responsibility to notify Provider in the event that Customer believes that the Services are not providing accurate or expected values.