Service Order Processing. In order to initiate the processing of an order for the Services, Purchaser shall submit to ART a Request for Service ("RFS). ART shall examine the RFS for completeness and may return the RFS to Purchaser for additional information. Purchaser shall exercise reasonable efforts to complete and return the RFS to ART within three (3) business days of receipt. ART may elect to conduct a detailed site survey. ART shall exercise reasonable efforts to complete the detailed site survey within ten (10) business days of receipt of the completed RFS. Purchaser and ART shall execute a Service Order, which shall become an integral part of this Agreement. The Purchase Order shall contain, among other things, pricing for the Circuit, including all installation charges. Following execution of the Purchase Order, ART shall deliver to Purchaser a Firm Order Confirmation which shall contain, among other things, a mutually agreeable target installation schedule ("Target Service Date"). The Target Service Date may be amended from time to time by amendments to the Firm Order Confirmation.
Service Order Processing. In order to initiate the processing of an order for the Services, Purchaser shall submit to ART a non-executed Service Order. ART shall examine the Service Order for completeness and may return the Service Order to Purchaser for additional information. Purchaser shall exercise reasonable efforts to complete and return the Service Order to ART within three (3) business days of receipt. ART and Purchaser shall then jointly conduct a Preliminary Site Survey and ART shall complete the Pre-Qualification Work Sheet. ART may elect to conduct a detailed site survey. ART shall exercise reasonable efforts to complete the detailed site survey if it is deemed necessary within five (5) business days of receipt of the completed Service Order, subject to Purchaser securing necessary access to installation sites. Purchaser and ART shall then execute the Service Order, which shall become an integral part of this Agreement. Prior to installation, ART shall inform Purchaser should there be any additional charges due to requirements of a non-standard installation or link configuration. ART shall exercise reasonable efforts to process the Service Order expeditiously and in accordance with a mutually-agreeable target schedule ("TARGET SERVICE DATE"). The Target Service Date shall be set forth in the Service Order, shall be subject to Purchaser securing necessary access and roof rights, and may be amended from time to time by amendments to the Service Order.
Service Order Processing. In order to initiate the processing of an order for the Services, Purchaser shall submit to ART a Request for Service ("RFS"). ART shall examine the RFS for completeness and may return the RFS to Purchaser for additional information. Purchaser shall exercise reasonable efforts to complete and return the RFS to ART within three (3) business days of receipt. ART may elect to conduct a detailed site survey. ART shall exercise reasonable efforts to complete the detailed site survey within ten (10) business days of receipt of the completed RFS. Upon completion of the detailed site survey, if performed, and after securing all related Site rights, Purchaser and ART shall execute a Service Order, which shall become an integral part of this Agreement. The Service Order shall contain, among other things, pricing for the Circuit, including all installation charges. Following execution of the Service Order, ART shall deliver to Purchaser a Firm Order Confirmation which shall contain, among other things, a mutually agreeable target installation schedule ("Target Installation Date"). The Target Installation Date may be amended from time to time by amendments to the Firm Order Confirmation.
Service Order Processing. In order to initiate the processing of an order for the Services to be furnished to a Customer of the ISP in a Target Building, ISP shall submit to ART a Request for Service ("RFS"). ART shall examine the RFSfor completeness and may return the RFS to ISP for additional information. Purchaser shall exercise reasonable efforts to complete and return the RFS to ART within three (3) business days of receipt. ART may elect to conduct a detailed site survey. ISP and ART shall execute a Service Order, which shall become an integral part of this Agreement. The Service Order shall contain, among other things, pricing for the Circuit, including all installation charges. Following execution of the Service Order, ART shall deliver to ISP a Firm Order Confirmation which shall contain among other things, a mutually agreeable target installation schedule ("Target Service Date"). The Target Service Date may be amended from time to time by amendments to the Firm Order Confirmation. ART shall exercise reasonable efforts to complete the installation within fifteen (15) business days of receipt of the completed RFS, provided ART has secured the necessary access and roof rights in advance of the receipt of the RFS, and provided ISP promptly returns the executed Service Order upon notification by ART of the pricing for the circuit and installation charges. In order to initiate the processing of an order for the Services to be furnished to a Customer of the ISP in a building other than a Target Building, ISP shall submit to ART an ISP Pre-Qualification Work Sheet ("Work Sheet"). ART shall examine the Work Sheet for completeness and may return the Work Sheet to ISP for additional information. ISP shall exercise reasonable efforts to complete and return the Work Sheet to ART within three (3) business days of receipt. ISP and ART shall execute a Service Order, which shall become an integral part of this agreement. ART may elect, in its sole discretion, to conduct a detailed Site Survey and shall deliver to the ISP a firm order confirmation, including a mutually agreeable target schedule ("Target Service Date"). Art shall exercise reasonable efforts to complete a detailed site survey, if applicable, and the firm order confirmation within ten(10) business days of receipt of the completed Work Sheet. The Target Service Date shall be set forth in the firm order confirmation. And may be amended from time to time by amendments to the firm order confirmation.
Service Order Processing. In order to initiate the processing of an order for Service, the Reseller shall submit to ART a Request for Service ("RFS"), accompanied by a Preliminary Site Survey. ART shall examine the RES for completeness and may return the RFS to the Reseller for additional information. Reseller shall exercise reasonable efforts to complete and return the RES to ART within three (3) business days of receipt. ART may elect to conduct a Detailed Site Survey and shall deliver to Reseller a firm quote. ART shall exercise reasonable efforts to complete the Detailed Site Survey if it is deemed necessary and the firm quote within ten (10) business days of receipt of the completed RFS. The Reseller and ART shall execute a Service Order, including a firm quote, which shall become an integral part of this Agreement. ART shall exercise reasonable efforts to process the Service Order expeditiously and in accordance with a mutually-agreeable target schedule ("Targeted Service Date").
Service Order Processing. In order to initiate the processing of an order for the Services, Purchaser shall submit to ART a Customer Service Request and written statement selecting ART's Standard Service Option or Facilities Ownership Option. ART shall examine the Customer Service Request for completeness and may return the Customer Service Request to Purchaser for additional information. Purchaser shall exercise reasonable efforts to complete and return the Customer Service Request to ART within three (3) business days of receipt. Purchaser and ART shall execute a Service Order, which shall become an integral part of this Agreement. ART may elect to conduct a detailed site survey and shall deliver to Purchaser a Firm Order Confirmation, including a mutually agreeable target schedule ("Target Service Date"). ART shall exercise reasonable efforts to complete the detailed site survey and the Firm Order Confirmation within ten (10) business days of receipt of the completed Customer Service Request. The Target Service Date shall be set forth in the Firm Order Confirmation, and may be amended from time to time by mutually agreed upon amendments to the Firm Order Confirmation.
Service Order Processing. Provider shall directly process all Circuit City Customer enrollments and activations of the Service. All Circuit City Customer direct orders will be quality controlled through procedures as mutually agreed by the Parties.
Service Order Processing. In order to initiate the processing of an order for the Services, Art and Purchaser shall develop a Pre-Qualification Work Sheet ("Work Sheet"). ART shall examine the Work Sheet for completeness and will work with the Purchaser for any additional information. Purchaser shall exercise reasonable efforts to work with ART to complete the Work Sheet with ART within three (3) business days of receipt of order. Purchaser and ART shall execute a Service Order, which shall become an integral part of this Agreement. ART may elect to conduct a detailed site survey and shall deliver to Purchaser a Firm Order Confirmation, including a mutually agreeable target schedule ("Target Service Date"). ART shall exercise reasonable efforts to complete the detailed site survey and the Firm Order Confirmation within ten (10) business days of receipt of the completed Work Sheet. The Target Service Date shall be set forth in the Firm Order Confirmation, and may be amended from time to time by amendments to the Firm Order Confirmation.
Service Order Processing. In order to initiate the processing of an order for the Services, ISP shall submit to ART a Request for Service ("RFS"). ART shall examine the RFS for completeness and may return the RFS to ISP for additional information. Purchaser shall exercise reasonable efforts to complete and return the RFS to ART within three (3) business days of receipt. ART may elect to conduct a detailed site survey. ISP and ART shall execute a Service Order, which shall become an integral part of this Agreement. The Service Order shall contain, among other things, pricing for the Circuit, including all installation charges. Following execution of the Service Order, ART shall deliver to ISP a Firm Order Confirmation which shall contain, among other things, a mutually agreeable target installation schedule ("Target Service Date"). The Target Service Date may be amended from time to time by amendments to the Firm Order Confirmation. ART shall exercise reasonable efforts to complete the installation within fifteen (15) business days of receipt of the completed RFS, provided ART has secured the necessary access and roof rights in advance of receipt of the RFS, and provided ISP promptly returns the executed Service Order upon notification by ART of pricing for the circuit and installation charges.
Service Order Processing
