Common use of Service Order Clause in Contracts

Service Order. To facilitate the ordering of new service for resale or changes to such service to an AT&T Customer, AT&T's representative will have access to GTE Customer information to enable the AT&T representative to perform the tasks enumerated below. Until electronic interfaces are established, these functions will be performed with the use of an 800 number. 29.5.1 Obtain customer account information through the same nondiscriminatory access to Operation Support Systems for pre-ordering, ordering, provisioning, maintenance and repair, and billing as GTE provides itself including information regarding the facilities and services assigned to individual customers. 29.5.2 Obtain information on all features and services available, including new services, by LSO identified by switch, NPA-NXX and customer street address. 29.5.3 Submit the AT&T Customer order by submitting an LSR using the agreed upon electronic interface (the Network Data Mover or NDM) for all desired features and services; 29.5.4 Assign a telephone number, including a vanity number, (if the AT&T Customer does not have one assigned). As an interim step prior to the implementation of the electronic interface specified in Section 29.1, GTE will establish an 800 (toll-free) number for AT&T; 29.5.5 Submit the appropriate directory listing using the agreed to EI; 29.5.6 Determine if a service call is needed to install the line or service; 29.5.7 Schedule dispatch and installation, if applicable; 29.5.8 Provide service availability dates to customer; 29.5.9 Order local and intraLATA toll service and enter AT&T Customer's choice of primary interexchange carrier on a single, unified order; and 29.5.10 Suspend, terminate or restore service to an AT&T Customer using agreed to methods (temporary disconnects for nonpayment may not be requested using the LSR).

Appears in 11 contracts

Samples: Interconnection Agreement, Interconnection Agreement, Interconnection, Resale and Unbundling Agreement

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Service Order. To facilitate the ordering of new service for resale or changes to such service to an AT&T a(n) ACSI Customer, AT&TACSI's representative will have access to GTE Customer information to enable the AT&T ACSI representative to perform the tasks enumerated below. Until electronic interfaces are established, these functions will be performed with the use of an 800 number. 29.5.1 Obtain customer account information through the same nondiscriminatory access to Operation Support Systems for pre-ordering, ordering, provisioning, maintenance and repair, and billing as GTE provides itself including information regarding the facilities and services assigned to individual customers. 29.5.2 Obtain information on all features and services available, including new services, by LSO identified by switch, NPA-NXX and customer street address. 29.5.3 Submit the AT&T ACSI Customer order by submitting an LSR using the agreed upon electronic interface (the Network Data Mover or NDM) for all desired features and services; 29.5.4 Assign a telephone number, including a vanity number, (if the AT&T ACSI Customer does not have one assigned). As an interim step prior to the implementation of the electronic interface specified in Section 29.1, GTE will establish an 800 (toll-free) number for AT&TACSI; 29.5.5 Submit the appropriate directory listing using the agreed to EI; 29.5.6 Determine if a service call is needed to install the line or service; 29.5.7 Schedule dispatch and installation, if applicable; 29.5.8 Provide service availability dates to customer; 29.5.9 Order local and intraLATA toll service and enter AT&T ACSI Customer's choice of primary interexchange carrier on a single, unified order; and 29.5.10 Suspend, terminate or restore service to an AT&T a(n) ACSI Customer using agreed to methods (temporary disconnects for nonpayment may not be requested using the LSR).

Appears in 1 contract

Samples: Interconnection, Resale and Unbundling Agreement

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Service Order. To facilitate the ordering of new service for resale or changes to such service to an AT&T CustomerCustomer ("Local Service Request or LSR"), AT&T's representative will have access to GTE Customer customer information to enable the AT&T representative to perform the tasks enumerated below. Until electronic interfaces are established, these functions will be performed as set forth in Attachment 16: 28.5.1 Obtain customer information which is available under Applicable Law, including name, billing and service address, billing telephone number(s), eligibility for subsidized or assisted programs, and identification of features and functions of services subscribed to by customer; provided that such information will not be provided for residential end-users until AT&T provides GTE with written authorization from the use of an 800 numberend-user (unless the FCC, the Commission or a court subsequently rules to the contrary). 29.5.1 Obtain customer account information through the same nondiscriminatory access to Operation Support Systems for pre-ordering, ordering, provisioning, maintenance and repair, and billing as GTE provides itself including information regarding the facilities and services assigned to individual customers. 29.5.2 28.5.2 Obtain information on all features and services available, including new services, by LSO identified by switch, NPA-NXX and customer street address.; 29.5.3 28.5.3 Submit the AT&T Customer order by submitting an LSR using the agreed upon electronic interface (the Network Data Mover or NDM) for all desired features and services; 29.5.4 28.5.4 Assign a telephone number, including a vanity number, (if the AT&T Customer does not have one assigned). As an interim step prior to the implementation of the electronic interface specified in Section 29.1, 28.1; GTE will establish an 800 (toll-free) number for AT&T; 29.5.5 28.5.5 Submit the appropriate directory listing using the agreed to EIEl; 29.5.6 28.5.6 Determine if a service call is needed to install the line or service;, 29.5.7 28.5.7 Schedule dispatch and installation, if applicable; 29.5.8 28.5.8 Provide service availability dates to customerCustomer; 29.5.9 28.5.9 Order local and intraLATA toll service and enter AT&T Customer's choice of primary interexchange carrier on a single, unified order; and 29.5.10 28.5.10 Suspend, terminate or restore service to an AT&T Customer using agreed to methods (temporary disconnects for nonpayment may not be requested using the LSR).

Appears in 1 contract

Samples: Interconnection, Resale and Unbundling Agreement (Focal Communications Corp)

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