Service Provider Responsibilities. A description of EMI Support offerings is given in the general EMI Support Plan. The latest version of the Support Plan can be downloaded from the EMI web site at: Upon the Customer and EMI acceptance of this SLA, the Customer will be entitled to receive Support according to the features and benefits provided under those offerings, subject to the terms and conditions of this Agreement.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
