Services to Small Libraries Clause Samples

Services to Small Libraries. LAS will provide selected services to member libraries which have up to 19 computers on their local area network, and a population of less than 10,000 residents. Routine maintenance, updates, and weekly backups of small library computers will be set up to run automatically for Windows, spyware, and virus definitions. LAS will have remote access to all computers. System services provided to small libraries include: i. Assistance with the installation of imaged computers, and installation of printers if compatible with the operating system. ii. Installation of all proprietary software such as ▇▇▇▇ and PCRes. LAS will not support software installed outside the base image. iii. LAS staff will provide training on routine computer maintenance for small library directors as necessary. iv. With help from LAS, small libraries will negotiate an hourly rate for tech help from an outside vendor for computer work that is outside the scope of work listed in this contract.