SHARED WEB HOSTING SERVICE. 18.1. Leaseweb’s Shared Web Hosting Platform is made available to Customer on a shared basis. To protect the performance and integrity of the Leaseweb Shared Web Hosting Platform, Customer shall ensure that its use of Shared Web Hosting Services shall be fair and reasonable.
18.2. Customer’s use of the Shared Web Hosting Services shall be deemed unfair and unreasonable, if:
a) Customer uses the Shared Web Hosting Services in such a way that (in Leaseweb’s reasonable opinion) it affects the performance of the Shared Web Hosting Platform or causes an Emergency;
b) the database size exceeds the total disk space allotted to Customer on the Shared Web Hosting Platform by 30%;
c) IMAP exceeds 5 connections per IP address;
d) twenty-five percent (25%) or more of the system resources are used in connection with Shared Web Hosting Services for longer than ninety (90) seconds at a time. Activities that could cause this excessive use include, but are not limited to, CGI scripts, FTP, PHP, HTTP; and/or
e) Customer runs any MySQL queries longer than twenty (20) seconds. MySQL tables should be indexed appropriately.
SHARED WEB HOSTING SERVICE. 17.1. LeaseWeb’s Shared Web Hosting Platform is made available to Customer on a shared basis. To protect the performance and integrity of the LeaseWeb Shared Web Hosting Platform, Customer shall ensure that its use of Shared Web Hosting Services shall be fair and reasonable.
17.2. Customer’s use of the Shared Web Hosting Services shall be deemed unfair and unreasonable, if:
a) Customer uses the Shared Web Hosting Services in such a way that (in LeaseWeb’s reasonable opinion) it affects the performance of the Shared Web Hosting Platform or causes an Emergency;
b) the database size exceeds the total disk space allotted to Customer on the Shared Web Hosting Platform by 30%;
c) IMAP exceeds 5 connections per IP address;
d) twenty-five percent (25%) or more of the system resources are used in connection with Shared Web Hosting Services for longer than ninety (90) seconds at a time. Activities that could cause this excessive use include, but are not limited to, CGI scripts, FTP, PHP, HTTP; and/or
e) Customer runs any MySQL queries longer than twenty (20) seconds. MySQL tables should be indexed appropriately. 18. INFRASTRUCTURE CONFIGURATION
18.1. LeaseWeb promotes a high level of responsible behavior in connection with the use of LeaseWeb services and requires that users of LeaseWeb Services do the same. For this reason, LeaseWeb has established information security requirements for all LeaseWeb Services, including standards for the basic configuration of Infrastructure, the use of Authentication Details and the use of effective Malicious Software detection and prevention.
18.2. Customer is advised (i) to back-up (critical) data and system configurations on a regular basis and store such data in a safe place, and (ii) not to connect its Infrastructure via a wireless connection, (iii) to keep the Software operated or used on the Infrastructure up to date, and accordingly to install updates and patches on a regular basis without undue delay after becoming available, (iv) to operate and/or use adequate measures against Malicious Software on the Infrastructure.
