Common use of Staffing Requirements Clause in Contracts

Staffing Requirements. A. The Contractor shall identify a lead person or supervisor with whom the County’s Representative may consult regarding contract performance throughout the duration of the contract. The Contractor shall immediately notify the Facilities Management Contract Administrator at minimum seventy-two (72) hours prior to the replacement of a supervisor or contact person. The name and telephone number of the replacement supervisor or contact person shall be provided at that time. Any change to the Contractor’s point of contact shall be subject to the approval of the County. The Contractor’s Point of Contact shall have the capability to receive service requests and complaints by landline telephone and cellular, text messages, and e-mail, to facilitate timely service and corrective actions. B. Contractors shall provide a twenty-four (24) hour point of contact with a manned phone number that will respond to maintenance requests for emergency services on a twenty-four (24) hour per day seven (7) days per week and three hundred sixty five days per (365) year basis. C. Effective communication with the County staff building occupants is required to perform this Scope of Services. Therefore, the Contractor shall ensure supervisors and points of contact are able to read, write, and speak English fluently. D. All personnel provided by the Contractor, whether employees of the Contractor or subcontractor, shall be competent and skilled in the areas of their assigned responsibilities. The ability to troubleshoot equipment with phone guidance from manufacture’s service phone lines does not qualify as experience. E. The Contractor shall maintain the minimum number of personnel with the same minimum qualification as outlined in the Qualification of Bidders for the duration of the contract. Personnel/sub-contractors hired by the Contractor to service the County after contract award shall meet the same requirements. The Contractor shall provide backup personnel as needed during all required work hours and non-work hours at multiple concurrent locations. F. The Contractor shall maintain sole responsibility for the actions of its employees and subcontractors. G. The Contractor shall ensure that all employees are properly dressed with a uniform shirt displaying the company name/logo and prominently wear a photo ID badge on the front of their uniform at all times when on County property. Open-toed shoes shall not be permitted. The Contractor shall ensure that all of its employees are clean, neat and appropriately attired during the performance of the services. The Contractor shall be responsible for providing company photo ID badges for all employees and subcontractors. H. Only Contractor employees shall be used to perform the required services of this contract unless otherwise approved, in writing, by the County Representative. The Contractor shall not use employees of any temporary employment agency to supplement his work force in County buildings for any reason. I. All Contractor personnel, including subcontractors, shall identify themselves at the appropriate administrative office upon arrival and prior to beginning work and upon completion of work and leaving site. Contractor personnel shall sign-in on arrival and sign-out upon completion of all services. J. It is the responsibility of the contractor to provide the proper training and supervision of their employees. Training records for all employees including certifications and recertification shall be provided to the County within twenty- four (24) hours of request.

Staffing Requirements. A. The Contractor shall identify a lead person or supervisor with whom the County’s Representative may consult regarding contract performance throughout the duration of the contract. The Contractor shall immediately notify the Facilities Management Contract Administrator at minimum seventy-two (72) hours prior to the replacement of a supervisor or contact person. The name and telephone number of the replacement supervisor or contact person shall be provided at that time. Any change to the Contractor’s point of contact shall be subject to the approval of the County. The Contractor’s Point of Contact shall have the capability to receive service requests and complaints by landline telephone and cellular, text messages, and e-mail, to facilitate timely service and corrective actions. B. Contractors shall provide a twenty-four (24) hour point of contact with a manned phone number that will respond to maintenance requests for emergency services on a twenty-twenty- four (24) hour per day seven (7) days per week and three hundred sixty five days per (365) year basis. C. Effective communication with the County staff building occupants is required to perform this Scope of Services. Therefore, the Contractor shall ensure supervisors and points of contact are able to read, write, and speak English fluently. D. All personnel provided by the Contractor, whether employees of the Contractor or subcontractor, shall be competent and skilled in the areas of their assigned responsibilities. The ability to troubleshoot equipment with phone guidance from manufacture’s service phone lines does not qualify as experience. E. The Contractor shall maintain the minimum number of personnel with the same minimum qualification as outlined in the Qualification of Bidders for the duration of the contract. Personnel/sub-contractors hired by the Contractor to service the County after contract award shall meet the same requirements. The Contractor shall provide backup personnel as needed during all required work hours and non-work hours at multiple concurrent locations. F. The Contractor shall maintain sole responsibility for the actions of its employees and subcontractors. G. The Contractor shall ensure that all employees are properly dressed with a uniform shirt displaying the company name/logo and prominently wear a photo ID badge on the front of their uniform at all times when on County property. Open-toed shoes shall not be permitted. The Contractor shall ensure that all of its employees are clean, neat and appropriately attired during the performance of the services. The Contractor shall be responsible for providing company photo ID badges for all employees and subcontractors. H. Only Contractor employees shall be used to perform the required services of this contract unless otherwise approved, in writing, by the County Representative. The Contractor shall not use employees of any temporary employment agency to supplement his work force in County buildings for any reason. I. All Contractor personnel, including subcontractors, shall identify themselves at the appropriate administrative office upon arrival and prior to beginning work and upon completion of work and leaving site. Contractor personnel shall sign-in on arrival and sign-out upon completion of all services. J. It is the responsibility of the contractor to provide the proper training and supervision of their employees. Training records for all employees including certifications and recertification shall be provided to the County within twenty- twenty-four (24) hours of request.

Staffing Requirements. A. The Contractor shall identify assign a lead person point of contact (POC) or supervisor with whom the County’s Representative may consult regarding contract performance throughout the duration of entire contract period to ensure his/her work will not conflict with the contractCounty’s normal operations. The Contractor supervisor or POC shall immediately notify not be replaced without first notifying the Facilities Management Senior Contract Administrator at minimum seventy-two (72) hours prior to the replacement of a supervisor or contact personin advance. The name and telephone number of the replacement supervisor or contact person POC shall be provided at that time. Any change to the Contractor’s point of contact shall be subject to the approval of the County. The Contractor’s Point of Contact POC shall have the capability to receive service requests and complaints by landline telephone and cellular, text messages, and e-mail, and facsimile to facilitate timely service and corrective actionsservice. B. Contractors The Contractor shall provide a twenty-four (24) hour point of contact with a manned staffed phone number that will respond to maintenance requests for emergency services on a twenty-four (24) hour per day seven (7) days per week and three hundred sixty five a 365 days per (365) year basis. C. Effective communication with the County staff building occupants is required necessary to perform this Scope of Services. Therefore, the Contractor shall ensure supervisors and points of contact are able to read, write, and speak English fluently. D. All personnel provided by Only Contractor employees shall be used to perform the Contractor, whether required services of this contract. The Contractor shall not use employees of any temporary employment agency to supplement the Contractor or subcontractor, shall be competent and skilled work force in the areas of their assigned responsibilities. The ability to troubleshoot equipment with phone guidance from manufacture’s service phone lines does not qualify as experienceCounty buildings for any reason. E. The Contractor shall maintain provide sufficient work force and supervisory personnel to perform the minimum number of personnel with the same minimum qualification as outlined in the Qualification of Bidders for the duration of the contract. Personnel/sub-contractors hired by the Contractor specified services to service the County after contract award shall meet the same requirements. The Contractor shall requirements specified herein and provide backup personnel as needed during all required work hours and non-work hours at multiple concurrent locations. F. The Contractor shall maintain sole responsibility for the actions of its employees employees. Technicians hired after contract award shall meet the requirements of Special Terms and subcontractorsConditions, Qualification of Bidders for the duration of the contract. G. The Contractor shall ensure that all employees are clean, neat, and appropriately attired during the performance of the services. The Contractor shall ensure that all employees are properly dressed with a uniform shirt displaying the company name/logo and prominently wear a logo. The photo ID badge shall be displayed on the front of their uniform shirt at all times when on County property. Open-toed shoes shall not be permitted. The Contractor shall ensure that all of its employees are clean, neat and appropriately attired during the performance of the services. The Contractor shall be responsible for providing company photo ID badges for all employees and subcontractorsemployees. H. Only All onsite personnel employed by the Contractor employees shall conduct themselves in a professional, business-like manner. Such personnel shall not, by word of mouth or deed, express themselves in such a manner as would be construed as conduct being obscene, harassing or offensive by a reasonable, sensitive person. Any such conduct shall be used to perform cause for removal from the required services of this contract unless otherwise approved, in writing, by the County Representative. The Contractor shall not use employees of any temporary employment agency to supplement his work force in County buildings for any reasonfacility. I. All Contractor personnel, including subcontractors, personnel shall identify themselves at the appropriate administrative office upon arrival on site and prior to beginning work and upon completion of work and leaving site. Contractor personnel shall sign-in on arrival and sign-out upon completion of all servicesworksite. J. It is Contractor shall ensure that technicians are trained on the responsibility of fire alarm systems in place in County facilities and all systems supplied and installed by the contractor to provide Contractor including the proper training and supervision of their employees. Mesh Radio System equipment. K. Training records of any training performed for all existing and newly hired employees including certifications must be made available and recertification shall be provided to the County County's Representative within twenty- twenty-four (24) hours of request.

Staffing Requirements. A. The Contractor shall identify assign a lead person point of contact (POC) or supervisor with whom the County’s Representative may consult regarding contract performance throughout the duration of entire contract period to ensure his/her work will not conflict with the contractCounty’s normal operations. The Contractor supervisor or POC shall immediately notify not be replaced without first notifying the Facilities Management Contract Administrator at minimum seventy-two (72) hours prior to the replacement of a supervisor or contact personin advance. The name and telephone number of the replacement supervisor or contact person POC shall be provided at that time. Any change to the Contractor’s point of contact POC shall be subject to the approval of the County. . B. The Contractor’s Point of Contact POC shall have the capability to receive service requests and complaints by landline telephone and cellular, text messages, and e-mail, and facsimile to facilitate timely service and corrective actionsservice. B. Contractors C. The Contractor shall provide a twenty-four (24) hour point of contact with a manned staffed phone number that will respond to maintenance requests for emergency services on a twenty-four (24) hour per day seven (7) days per week and three hundred sixty five a 365-(6) days per (365) year basis. C. D. Effective communication with the County staff building occupants is required necessary to perform this Scope of Services. Therefore, the Contractor shall ensure supervisors and points of contact are able to read, write, and speak English fluently. D. All personnel provided by the Contractor, whether E. Only Contractor employees of the Contractor or subcontractor, shall be competent and skilled in used to perform the areas required services of their assigned responsibilities. The ability to troubleshoot equipment with phone guidance from manufacture’s service phone lines does not qualify as experience. E. The Contractor shall maintain the minimum number of personnel with the same minimum qualification as outlined in the Qualification of Bidders for the duration of the this contract. Personnel/sub-contractors hired by the Contractor to service the County after contract award shall meet the same requirements. The Contractor shall not use employees of any temporary employment agency to supplement the work force in County buildings for any reason. F. The Contractor shall provide sufficient work force and supervisory personnel to perform the specified services to meet the requirements specified herein and provide backup personnel as needed during all required work hours and non-work hours at multiple concurrent locations. F. G. The Contractor shall maintain sole responsibility for the actions of its employees employees. Technicians hired after contract award shall meet the requirements of Special Terms and subcontractorsConditions, Qualification of Bidders for the duration of the contract. G. H. The Contractor shall ensure that all employees are clean, neat and appropriately attired during the performance of the services. The Contractor shall ensure that all employees are properly dressed with a uniform shirt displaying the company name/logo and prominently wear a logo. The photo ID badge shall be displayed on the front of their uniform shirt at all times when on County property. Open-toed shoes shall not be permitted. The Contractor shall ensure that all of its employees are clean, neat and appropriately attired during the performance of the services. The Contractor shall be responsible for providing company photo ID badges for all employees and subcontractors. H. Only Contractor employees shall be used to perform the required services of this contract unless otherwise approved, in writing, by the County Representative. The Contractor shall not use employees of any temporary employment agency to supplement his work force in County buildings for any reasonemployees. I. All onsite personnel employed by the Contractor personnelshall conduct themselves in a professional, including subcontractorsbusiness-like manner. Such personnel shall not, by word of mouth or deed, express themselves in such a manner as would be construed as conduct being obscene, harassing or offensive by a reasonable, sensitive person. Any such conduct shall be cause for removal from the facility. J. All Contractor personnel shall identify themselves at the appropriate administrative office upon arrival on site and prior to beginning work and upon completion of work and leaving site. Contractor personnel shall sign-in on arrival and sign-out upon completion of all servicesworksite. J. It is the responsibility of the contractor to provide the proper training and supervision of their employees. K. Training records of any training performed for all existing and newly hired employees including certifications must be made available and recertification shall be provided to the County within twenty- twenty-four (24) hours of request.