Common use of Support Coverage Clause in Contracts

Support Coverage. We do not provide Support for Software that (a) you (or a third party) have modified or recompiled, (b) is running on hardware or platforms that are not Supported Hardware or (c) is running in an unsupported Use Case as described in an Exhibit. You are responsible for testing the Software before deploying it in your environment. You should also backup your systems on a regular basis and have those backups available if needed for support purposes. Except as otherwise expressly stated, Support does not include data migration or data recovery support. Red Hat will use commercially reasonable efforts to provide Support in accordance with the guidelines contained in Table 2.7 below. Support is provided in the English language and may be available in other languages based on available resources. Red Hat’s Support telephone numbers and local standard business hours (“Standard Business Hours”) are listed at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport.html.

Support Coverage. We do not provide Support for Software that (a) you (or a third party) have modified or recompiled, (b) is running on hardware or platforms hypervisor that are is not Supported Hardware or (c) is running in an unsupported Use Case as described in an Exhibit. You are responsible for testing the Software before deploying it in your environment. You should also backup your systems on a regular basis and have those backups available if needed for support purposes. Except as otherwise expressly stated, Support does not include data migration or data recovery support. Red Hat will use commercially reasonable efforts to provide Support in accordance with the guidelines contained shown in Table 2.7 below. Support is provided in the English language and may be available in other languages based on available resources. Red Hat’s Support telephone numbers and local standard business hours (“Standard Business Hours”) are listed at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport.html.

Support Coverage. We do not provide Support for Software that (a) you (or a third party) have modified or recompiled, (b) is running on hardware or platforms that are not Supported Hardware or (c) is running in an unsupported Use Case as described in an Exhibit. You are responsible for testing the Software before deploying it in your environment. You should also backup your systems on a regular basis and have those backups available if needed for support purposes. Except as otherwise expressly stated, Support does not include data migration or data recovery support. Red Hat will use commercially reasonable efforts to provide Support in accordance with the guidelines contained in Table 2.7 below. Support is provided in the English language and may be available in other languages based on available resources. Red Hat’s 's Support telephone numbers and local standard business hours (“Standard Business Hours”) are listed at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport.html.