Timeliness Schedule. Touchpoints for CCL2 Timeliness Deadlines Annual CNA Anchor date Telephonic contact 60-90 Calendar Days In-person, in-home visit 150-180 Calendar Days Telephonic contact 240-270 Calendar Days After touchpoint attempts have been made and documented, Members may be categorized as “difficult to engage” (DTE) if reached at least once for their annual CNA, telephonic contact, or in-person, in-home visit when two, subsequent attempts to contact are documented by the CONTRACTOR.
Timeliness Schedule. The Owner shall review and approve or take other appropriate action on all work submittals of the Professional within the timeframes set forth in Exhibit B.
