Common use of Training and Support Clause in Contracts

Training and Support. Licensor will offer installation support, including assisting with the implementation of any Licensor software. Licensor will provide appropriate training to Licensee staff relating to the use of the Licensed Materials and any Licensor software. Licensor will offer continuing support to assist Licensee and Authorized Users in use of the Licensed Materials. Licensor will make its personnel available by email, phone or fax during regular business hours, Monday through Friday for feedback, problem-solving, or general questions. Licensor will provide additional training to Licensee staff made necessary by any updates or modifications to the Licensed Materials or any Licensor software.

Appears in 3 contracts

Samples: License Agreement, License Agreement, License Agreement

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Training and Support. Licensor will offer installation support, including assisting assistance with the implementation of any Licensor software. Licensor will provide appropriate training to Licensee staff relating to the use of the Licensed Materials and any Licensor software. Licensor will offer reasonable levels of continuing support to assist Licensee and Authorized Users in use of the Licensed Materials. Licensor will make its personnel available by email, phone or fax via the Web, or in person during regular business hours, Monday through Friday for feedback, problem-solving, or general questionstraining and user access support. Licensor will provide additional training and maintain help files and other appropriate user documentation in connection with the use of and access to Licensee staff made necessary by any updates or modifications to the Licensed Materials or any Licensor softwareMaterial.

Appears in 2 contracts

Samples: Licensing Agreement, Licensing Agreement

Training and Support. Licensor will offer installation support, including assisting with the implementation of any Licensor software. Licensor will provide appropriate training to Licensee staff relating to the use of the Licensed Materials and any Licensor software. Licensor will offer reasonable levels of continuing support to assist Licensee and Authorized Users in use of the Licensed Materials. Licensor will make its personnel available by email, phone or fax via the Web, or in person during regular business hours, Monday through Friday for feedback, problem-solving, or general questions. Licensor will provide additional training to Licensee staff made necessary by any updates or modifications to the Licensed Materials or any Licensor softwareand user access support.

Appears in 1 contract

Samples: Electronic Journals and Databases License Agreement

Training and Support. Licensor will offer installation support, including assisting with the implementation of any Licensor software. Licensor will provide appropriate training to Licensee staff relating to the use of the Licensed Materials and any Licensor software. Licensor will offer reasonable levels of continuing support to assist Licensee and Authorized Users in use of the Licensed Materials. Licensor will make its personnel available by email, phone or fax fax, or in person during regular business hours, Monday through Friday for feedback, or longer by agreement, problem-solving, or general questions. Licensor will provide additional training to Licensee staff made necessary by any updates or modifications to the Licensed Materials or any Licensor software.

Appears in 1 contract

Samples: Electronic Journals and Databases License Agreement

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Training and Support. Licensor will offer installation support, including assisting with the implementation of any Licensor software. Licensor will provide appropriate training to Licensee staff relating to the use of the Licensed Materials and any Licensor software. Licensor will offer reasonable levels of continuing support to assist Licensee and Authorized Users in use of the Licensed Materials. Licensor will make its personnel available by email, phone or fax during regular business hours, Monday through Friday for feedback, problem-problem­ solving, or general questions. Licensor will provide additional training to Licensee staff made necessary by any updates or modifications to the Licensed Materials or any Licensor software.

Appears in 1 contract

Samples: License Agreement

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