Unified Communications Readiness Assessment Service Sample Clauses

Unified Communications Readiness Assessment Service. Service Summary The Unified Communications Readiness Assessment Service (“UCRA”) Service analyzes the Unified Communications system to verify Authorized Channel’s implementation meets design specifications and Cisco best practices for configuration. The Services provide a UC readiness assessment (“report output”) that contains findings, recommended changes, and a diagnosis of potential issues and gaps, based on Authorized Channel’s plans. Additionally, the UC readiness assessment includes an assessment of the End User’s Unified Communications infrastructure that is accomplished by the Authorized Channel gathering the required information from End User network engineering and infrastructure groups. Cisco then uses the collected information to evaluate the current or planned network implementation including hardware, software, network design, network links and power/environment. Each of these areas is evaluated against Cisco high-availability best-practices for infrastructure design. The report output includes a summary section and table illustrating if End User’s existing or planned infrastructure conforms to Cisco’s high-availability best practices, risks to availability, manageability, performance, and overall telephony success. The Services include the following areas in the UC readiness assessment: Network Design A network infrastructure assessment examines the design of the network with respect to design practices with the objective to evaluate the infrastructure’s measure of converged services performance, high availability, and scalability in relation to the End User requirements. This design evaluation first investigates overall hierarchy and modularity of the network. Cisco provides the following review checks in the network design: - hierarchy & modularity; - Layer II LAN design; - performance tuning; - security tuning; - IP routing; - IP addressing; - HSRP; - Quality of Service.
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Related to Unified Communications Readiness Assessment Service

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