Common use of Unprofessional Conduct Clause in Contracts

Unprofessional Conduct. Agency and its Individual Agents are expected to act professionally at all times. Unprofessional conduct includes, but is not limited to, any conduct, action, or behavior towards Medica employees and/or Members, or prospective Members involving abusive language or physical or verbal intimidation. Moreover, Agency’s failure to provide appropriate and timely service to Members or prospective Members, including without limitation complaints related to services provided in connection with an Exchange, will also be considered unprofessional conduct. Failure to comply with any requirement of the Exchange will be considered unprofessional conduct.

Unprofessional Conduct. Agency and its Individual Agents are expected to act professionally at all times. Unprofessional conduct includes, but is not limited to, any conduct, action, or behavior towards Medica employees and/or Members, or prospective Members involving abusive language or physical or verbal intimidation. Moreover, Agency’s failure to provide appropriate and timely service to Members or prospective Members, including without limitation complaints related to services provided in connection with an Exchange, will also be considered unprofessional conduct. Failure to comply with any requirement of the Exchange will be considered unprofessional conduct.