Unscheduled Maintenance. Unscheduled maintenance may be required to resolve issues that are critical for Customer and/or performance of the Cloud Services. Druva will use its commercially reasonable efforts to notify Customer at least six (6) hours prior to the unscheduled maintenance.
Appears in 7 contracts
Samples: Master Customer Agreement, Master Customer Agreement, Master Customer Agreement
Unscheduled Maintenance. Unscheduled maintenance may be required to resolve issues that are critical for Customer and/or performance of the Cloud Services. Druva will use its commercially reasonable efforts to notify Customer via email at least six (6) hours prior to the unscheduled maintenance.
Appears in 1 contract
Samples: Master Customer Agreement
Unscheduled Maintenance. Unscheduled maintenance may be required to resolve issues that are critical for Customer and/or performance of the Cloud Services. Druva will use its commercially reasonable efforts to notify Customer via email at least six (6) hours prior to the unscheduled maintenance. Durability of Customer Data Druva shall ensure 99.99999% Customer Data durability.
Appears in 1 contract
Samples: Master Customer Agreement