Usability tests. In order to validate the current state of the ECLAP portal and to extract new requirements from this analysis, B&G, UNIROMA and UvA carried out usability tests based on the general use cases developed for DE2.
1.1 (see DE6.
2.1). The division of work looked as follows: After dividing the use cases between the partners executing the tests, test scripts were written for a selection of target users. The test scripts were written in September and October 2011, and the tests were carried out in October and November 2011. The tests were done both on Windows and Apple operating systems and in different browsers (Firefox 8, Google Chrome 15 and Internet Explorer 8). A total of 12 people took part. The division looks as follows: Student of higher education - Tagging and annotating (UNIROMA, 3 participants) Student of higher education – Uploading and downloading (UNIROMA, 3 participants) Teacher / researcher higher education (UVA, 3 participants) Leisure user (B&G, 3 participants) The outcomes of these tests serve as qualitative input, complementary to the more quantitative results
Usability tests. Conduct usability tests with court users to understand the current online experience for self-represented litigants. Time sessions for baseline data. This includes following the hand off from digital to the physical interaction and processing of requests.
